---
schema_version: "1"
id: 8dbb5b904ceb9cfb614d27f9119b1d995e92204e3906f8124158fe763f44d14b
title: Why Did My Data Disappear When I Pressed the Backspace Key While Editing a Record in Salesforce Classic?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/faq_general_why_did_my_data.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.faq_general_why_did_my_data.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 43c31aa112af564a3f80b3789d277450bc60f42da174da7751671c8c5c6ae4fd
description: Some versions of Internet Explorer use the Backspace key as a keyboard shortcut for the browser’s Back button. When you press the Backspace key and your cursor is not within a text field, the browser goes back to the previous page. To retrieve your data and return to the page you were working on, click your browser’s Forward button.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Why Did My Data Disappear When I Pressed the Backspace Key While Editing a Record in Salesforce Classic?

Some versions of Internet Explorer use the Backspace key as a keyboard shortcut for the browser’s Back button. When you press the Backspace key and your cursor is not within a text field, the browser goes back to the previous page. To retrieve your data and return to the page you were working on, click your browser’s Forward button.