---
schema_version: "1"
id: a144fe3ddb567f38b869c6d8876fd41b6bc2b05808a046aff7368544f34e1f60
title: Extend Salesforce Customer Identity Sessions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/external_identity_manage_extend_sessions.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.external_identity_manage_extend_sessions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 74e338b23f5f7953fac413422525fe26620878e26eae79f7d80ffba35fd5bc2e
description: Make it easy for your customers and partners to stay in your site with longer sessions and fewer logins. Allow users to remain logged in even after they close their browser. And keep them logged in for up to seven days of inactivity. To extend sessions, modify the use profile for the customers and partners in your site. You can also add more security when customers or partners log in by enabling device activation.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Extend Salesforce Customer Identity Sessions

Make it easy for your customers and partners to stay in your site with longer sessions and fewer logins. Allow users to remain logged in even after they close their browser. And keep them logged in for up to seven days of inactivity. To extend sessions, modify the use profile for the customers and partners in your site. You can also add more security when customers or partners log in by enabling device activation.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d75654e72">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d75654e72 ">To edit session settings in profiles:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d75654e72 ">Manage Profiles and Permission Sets</td>

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![Extend external identity sessions from Setup](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-identity-264-0-0-production-enus/699dab6f-8f1a-4662-b24f-6521d5b747f7/identity/images/xid_extend_external_sessions.png)

1. From Setup, in the Quick Find box, enter Profiles, and then select **Profiles**.
2. Next to the customer or partner profile that you want to use as the basis for the new profile, click **Clone**.
3. Name the profile, and click **Save**.
4. Click **Session Settings**.
5. Under Session Settings, for Session Times Out After, select a timeout value.
    
    Extend the session length to make it easy for your customers and partners to stay in your site. You can extend session timeouts for customers and partners for up to seven days. When the session times out, the user must log in again.
6. To keep customers or partners logged in until they log out, select **Keep users logged in when they close the browser**.
    
    This setting lets customer and partner user sessions remain active until users log out of the site or when the session times out. If not selected, customers and partners are logged out when they close their browser.
7. To add more security when customers or partners log in, select **Enable device activation**.
    
    When selected, Salesforce requires customers and partners to verify their identity when they log in from a different browser or device. This option applies to the External Identity license and community licenses.
8. Click **Save**.