---
schema_version: "1"
id: 3cc2ea7a8873adf57eba257cea4bc7c05434750f0d2493d40aace3a3dde7d884
title: Create Lightweight Contactless Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/external_identity_manage_create_contactless_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.external_identity_manage_create_contactless_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a442dccab8a5322fdcc8fe12f92e5923c73330e72cb664d30c1ddcaed040937d
description: Reduce the overhead of managing customers and partners by creating users without contact information. You can add contacts later if you decide that you want them—like when you upgrade to a more full-featured Identity license.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Create Lightweight Contactless Users

Reduce the overhead of managing customers and partners by creating users without contact information. You can add contacts later if you decide that you want them—like when you upgrade to a more full-featured Identity license.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d91559e75">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d91559e75 ">To create contactless Partner users:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d91559e75 ">Manage Internal Users AND Manage External Users </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d91559e75 ">To create contactless Customer users: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d91559e75 ">Manage Internal Users AND Manage Customer Users</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-identity-264-0-0-production-enus/699dab6f-8f1a-4662-b24f-6521d5b747f7/images/icon_note.png)

Note The contactless users feature is available only with the External Identity license, which enables access to the Salesforce Customer Identity product.

Typically, when Salesforce creates a user for a site, it adds the user’s contact information. But if your implementation doesn’t require contact information for these users, consider going contactless. Without contacts, you don’t have to worry about keeping user and contact records in sync. You can simply maintain a user database for identity purposes. For example, you can delay creating contacts for the guests registering for your site until after they’re qualified.

You can add contactless users to a new or existing site.

To create a contactless user, you create a user record using Apex, SOAP, or Bulk API 2.0.

```
User u = new User();
    u.FirstName = 'Jane';
    u.LastName = 'Doe';
    u.Email = 'janedoe@test.com';
    u.Alias = 'jane';
    u.Username = 'janedoe@test.com';
    u.CommunityNickname = 'Jane';
    u.LocaleSidKey = 'en_US';
    u.TimeZoneSidKey = 'GMT';
    u.ProfileID = '00exx000000jvN4'; // Profile that's associated with the EI license
    u.LanguageLocaleKey = 'en_US';
    u.EmailEncodingKey = 'UTF-8';
    insert u;
   
```

To handle self-registration for contactless users, create a custom self-registration page and create contactless users through the API. Then enable self-registration for your site by selecting **Allow customers and partners to self-register** from the site’s Login & Registration page.

To add a contact to the contactless user, create a contact (1), and associate the contact with the user (2).

![How to add a contact to a contactless user](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-identity-264-0-0-production-enus/699dab6f-8f1a-4662-b24f-6521d5b747f7/identity/images/xid_upgrade_contactless_user.png)

**Considerations**

- The Login As feature isn’t supported for contactless users because contacts are required.
- Delegated admins can’t manage contactless users.
- System for Cross-Domain Identity Management (SCIM) isn’t supported for contactless user creation.
- Contactless users have the same access to objects as users with contact information.