---
schema_version: "1"
id: 7e65524330bdc66f139b458334b5853e004a1df8346ea5d80146f28ce97c226c
title: Escrow Points
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/escrow_points.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.escrow_points.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 29830a3e0838f55f8c561717d3a43628bd66f12fcc0a4633a211deff3f3cecd1
description: You can wait for a period before you credit points to members after they complete a transaction. You can also specify the number of days that you want to hold members' points in escrow and automatically release the points after the escrow period ends. Qualifying and nonqualifying points can be held in escrow.
products:
  - Loyalty Management
release: "264"
---
# Escrow Points

You can wait for a period before you credit points to members after they complete a transaction. You can also specify the number of days that you want to hold members' points in escrow and automatically release the points after the escrow period ends. Qualifying and nonqualifying points can be held in escrow.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in&nbsp;<strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license enabled</td></tr></tbody></table>

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-loyalty_management-264-0-0-production-enus/0590ce3e-5a09-45ab-8e5e-68f359c35886/images/icon_example.png)

Example You can keep points in escrow until the return period for transactions end.

- **[Understand How Escrow Points Work](https://help.salesforce.com/s/articleView?id=xcloud.escrow_points_workflow.htm&release=264.0.0&type=5)**  
    Before you escrow members’ points, find out more about the workflows that configure escrows for currencies and automate the process of releasing points to members' balances. Also, learn about how points are kept in escrow and correctly rolled over to the members' points balances.
- **[Override the Escrow Date for Transactions](https://help.salesforce.com/s/articleView?id=xcloud.escrow_override.htm&release=264.0.0&type=5)**  
    You can ignore or reduce the escrow period for transactions if necessary. For example, you can choose to override the escrow period for specific products or services.