---
schema_version: "1"
id: 4d519079fb09647c7ae9f1db83457ae7b3afe9d245e061c8e97aa81f008981d3
title: Track Members' Progress for Engagement Attributes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/engagement_attribute_view.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.engagement_attribute_view.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a82beac04c58b689e97d108f69136b0e05ec7691440aca9240adf9a7713862f0
description: You can track the progress of each member during the lifespan of an engagement attribute. Use Loyalty Program Member Attribute Value records to track members' progress for engagement attributes.
products:
  - Loyalty Management
release: "264"
---
# Track Members' Progress for Engagement Attributes

You can track the progress of each member during the lifespan of an engagement attribute. Use Loyalty Program Member Attribute Value records to track members' progress for engagement attributes.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Loyalty Management</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d62491e72">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e72 ">To view an engagement attribute value:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e72 ">Loyalty Management</td>

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      </table>

Each member has one or more unique Loyalty Program Member Attribute Value records for engagement attribute. A member can have multiple records for an engagement attribute when the attribute is defined to track the member's progress for each period individually. A member has a single record when the engagement attribute is defined to track the member's progress across periods. Here are some of the key fields of Loyalty Program Member Attribute Value records.

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            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d62491e111">Field</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d62491e114">How The field Works when Member Progress is Tracked for Each period</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d62491e117">How The field Works when Member Progress is Tracked across the Attribute
              Lifespan</th>
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            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e111 ">Start and End Dates</td>

            <td data-label="How The field Works when Member Progress is Tracked for Each period" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e114 ">Start and end dates of the period that the record represents.</td>

            <td data-label="How The field Works when Member Progress is Tracked across the Attribute Lifespan" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e117 ">Contains the start and end dates of the current period.</td>

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            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e111 ">Current Value</td>

            <td data-label="How The field Works when Member Progress is Tracked for Each period" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e114 ">Value that the member achieved since the start of the period or since the member's
              last current value reset after they achieved the target earlier in the period.</td>

            <td data-label="How The field Works when Member Progress is Tracked across the Attribute Lifespan" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e117 ">
              <p>Value that the member achieved since the start of the period or since the member's
                last current value reset after they achieved the target earlier in the period.</p>
              <p style="margin-bottom:0;">The value
                from the current period overwrites the value from the previous period.</p>
            </td>

          </tr>
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            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e111 ">Last Reset Date</td>

            <td data-label="How The field Works when Member Progress is Tracked for Each period" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e114 ">Date on which the member's current value was last reset during the period. This date
              represents the date on which the member last achieved the target value during the
              period.</td>

            <td data-label="How The field Works when Member Progress is Tracked across the Attribute Lifespan" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e117 ">Date on which the member's current value was last reset during the current period.
              This date represents the date on which the member last achieved the target value during the
              current period.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e111 ">Reset Count</td>

            <td data-label="How The field Works when Member Progress is Tracked for Each period" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e114 ">Number of times that the member's current value has been reset after they achieved the
              target value during the period.</td>

            <td data-label="How The field Works when Member Progress is Tracked across the Attribute Lifespan" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e117 ">Number of times that the member's current value has been reset after they achieved the
              target value during the current period.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e111 ">Cumulative Value</td>

            <td data-label="How The field Works when Member Progress is Tracked for Each period" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e114 ">Value that the member achieved throughout the period. The sum of the member's current
              value and the value that they achieved before previous resets during the period.</td>

            <td data-label="How The field Works when Member Progress is Tracked across the Attribute Lifespan" class="slds-cell-wrap" style="vertical-align:top;" headers="d62491e117 ">Value that the member achieved across all periods. </td>

          </tr>
        </tbody>
      </table>

1. On the Loyalty Program tab of the Loyalty Management app, select the program to which the member belongs.
2. On the Loyalty Program Members related list, open the record of the member whose engagement attribute progress that you want to track.
3. On the Loyalty Program Member Attribute Values related list, view all the Loyalty Program Member Attribute Value records that are associated with the member.