Salesforce Suites Features and Allocations

Learn more about the features and allocations included in each Salesforce Suites edition.

Sales

Sales Features
Feature	free Suite	starter Suite	Pro Suite
Account, Contact, Lead, and Opportunity Management	Included	Included	Included
Email and Calendar Integration	Included (Basic integration)	Included (Einstein Activity Capture)	Included (Einstein Activity Capture)
Task Management and Activity Feed	Included	Included	Included
Customizable Reports and Dashboards	Included	Included	Included
Salesforce Meetings	Not Included	Included	Included
Direct Payment Links	Not Included	Included	Included
Payment Portal	Not Included	Included	Included
Invoice Generation	Not Included	1000 per month	1000 per month
Products and Price Books	Included (One Price Book)	Included	Included
Forecast Management	Not Included	Not Included	Included
Quote Creation and Management	Not Included	Not Included	Included

Service

Service Features
Feature	free Suite	starter Suite	Pro Suite
Case Management	Included	Included	Included
Knowledge Management	Included	Included	Included
Integrated Email Support	Included	Included	Included
Custom Email Templates	Included	Included	Included
Macros	Not Included	Not Included	Included
Omni-Channel Routing	Not Included	Not Included	Included
In-App and Web Messaging	Not Included	Not Included	Included

Marketing

Marketing Features
Feature	free Suite	starter Suite	Pro Suite
Drag-and-Drop Email Builder	Included	Included	Included
Email Builder	Included	Included	Included
Email Templates	Included	Included	Included
Email Campaigns	Limited	Included	Included
Email Sends	100 per month	2,000 per month	2,000 per month
Smart Segmentation	Included	Included	Included
Einstein Send Time Optimization	Included	Included	Included
Campaign Analytics	Included	Included	Included
People Scoring	Not Included	Included	Included
Email Authoring Agent	Not Included	Included	Included

Commerce

Commerce Features
Feature	free Suite	starter Suite	Pro Suite
Storefront Website Design	Not Included	Included	Included
Product and Category Workspace	Not Included	Included	Included
Person Accounts	Not Included	Included	Included
Buyer Groups	Not Included	Included	Included
Promotions	Not Included	Included	Included
Managed Checkout	Not Included	Included	Included
Order Summaries	Not Included	Included	Included
Pay Now	Not Included	Included	Included
Search Management	Not Included	Included	Included
Insight Dashboards	Not Included	Included	Included

Agentforce and Generative AI

Agentforce and Generative AI Features
Feature	free Suite	starter Suite	Pro Suite
Agentforce	Included	Included	Included
Agentforce Coworker	Not included	Included	Included
AI Summary (Generative AI)	Included	Included	Included
Draft with AI (Generative AI)	Included	Included	Included

Slack for Salesforce

Slack for Salesforce Features
Feature	free Suite	starter Suite	Pro Suite
Slack Channels in Salesforce	Included	Included	Included

Enhanced Capabilities

Enhanced capabilities
Feature	free Suite	starter Suite	Pro Suite
Social Sign-on	Included	Included	Included
Guided Onboarding	Included	Included	Included
Prebuilt Integrations powered by Mulesoft	Not Included	Included (Up to 2,500 monthly flow runs per month)	Included (Up to 5,000 monthly flow runs per month)
Custom Objects	Not Included	Not Included	Included (50 objects)
Custom Fields	Included (25 per object)	Included (25 per object)	Included (100 per object)
Custom Apps	Not Included	Not Included	Included
Process Automation with Flows	Included (5 flows per type)	Included (5 flows per type)	Included (5 flows per type)
Sandbox for Testing and Training	Not Included	Not Included	Included
AppExchange Access	Not Included	Not Included	Included
Dark Mode	Included (Beta)	Included (Beta)	Included (Beta)
Salesforce Support	Agentforce chatbot only	Agentforce chatbot and Live support	Agentforce chatbot and Live support

Allocations

Allocations
Feature	free Suite	starter Suite	Pro Suite
Maximum Users	2	Unlimited	Unlimited
Custom Objects	0	0	50
Custom Big Objects	0	0	1,000,000
Data Storage Minimum per Org	10 GB	10 GB	10 GB

For a complete list of edition limits, see Salesforce Feature and Edition Allocations for Free, Starter, and Pro Suites.