---
schema_version: "1"
id: 0f686ddfc87f2b4fae6f986928f60d160fd2afd4667d4e13cafd6495d530c525
title: Manage Installed Packages
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/distribution_managing_packages.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.distribution_managing_packages.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b1125297d5150c298e649504e7731d725425e141775c5fdff7369735bdc3fd65
description: Manage packages installed in your Salesforce org, including assigning licenses to users, uninstalling packages, and exporting package data.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Manage Installed Packages

Manage packages installed in your Salesforce org, including assigning licenses to users, uninstalling packages, and exporting package data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d52223e81">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d52223e81 ">To uninstall packages:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d52223e81 ">Download AppExchange Packages</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d52223e81 ">To assign licenses for an installed package:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d52223e81 ">Manage Package Licenses</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d52223e81 ">To download or delete the export file for an uninstalled package:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d52223e81 ">Download AppExchange Packages</td>

        </tr>
      </tbody>
    </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-setup-264-0-0-production-enus/6f21df35-9ea0-4f53-ac94-45c3b5dfd5bc/images/icon_note.png)

Note Salesforce lists only the license information associated with managed packages. For unmanaged packages, the license-related fields, such as **Allowed Licenses**, **Used Licenses**, and **Expiration Date**, displays the value “N/A.”

Using this list, you can:

- Click **Uninstall** to remove the package and all its components from your Salesforce organization.
- Click **Upgrade to Recommended Version** to install the package version recommended by the package publisher.
- Click **Manage Licenses** to assign available licenses to users in your organization.
    
    If you purchased a site license or if the managed package isn’t licensed, Salesforce assigns licenses to all your users and you can’t manage licenses. Your users can use the package as long as they have the appropriate permissions.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-setup-264-0-0-production-enus/6f21df35-9ea0-4f53-ac94-45c3b5dfd5bc/images/icon_note.png)
    
    Note Certain managed packages created by Salesforce, require external access to data within your org. To grant access to allow an installed managed package to connect with external data, click **Enable for Platform Integrations**. Alternatively, to revoke access between an installed managed package and external data, click **Disable for Platform Integrations**. Enable this functionality only upon request from a Salesforce-owned managed package.
- Click **Become Primary Contact** to update the current contact for the installed package to your username. This contact name displays for the package publisher from the Push Package Upgrade page. Initially, it’s set to the name of the person who installed the package. If you have Download AppExchange Packages permission and aren’t the current primary contact, this option is enabled.
- Click **Configure** if the publisher has included a link to an external website with information about configuring the package.
- Click the package name to view details about this package.
- View the publisher of the package.
- View the status of the licenses for this package. Available values include:
    
    - Trial
    - Active
    - Suspended
    - Expired
    - Free
    
    This field is only displayed if the package is managed and licensed.
- Track the number of licenses available (Allowed Licenses) and the number of licenses that are assigned to users (Used Licenses).
- View the date your licenses for this package are scheduled to expire.
- View the date your licenses were installed.
- View the number of custom apps, tabs, and objects this package contains.
- See whether the custom apps, tabs, and objects count toward your organization’s limits. If they do, the box in the Limits column is checked.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-setup-264-0-0-production-enus/6f21df35-9ea0-4f53-ac94-45c3b5dfd5bc/images/icon_note.png)

Note If you haven’t installed a licensed managed package, the Publisher, Status, Allowed Licenses, Used Licenses, and Expiration Date fields don’t appear.

After an uninstall, Salesforce automatically creates an export file containing the package data, associated notes, and any attachments. When the uninstall is complete, Salesforce sends an email containing a link to the export file to the user performing the uninstall. The export file and related notes and attachments are listed below the list of installed packages. We recommend storing the file elsewhere because it’s only available for a limited time after the uninstall completes. Using this list, you can:

- Click **Download** to open or store the export file.
- Click **Del** to delete the export file.

## Expired Managed Packages and Sharing Rules

If a criteria-based sharing rule references a field from a licensed managed package whose license has expired, (expired) is appended to the label of the field. The field label is displayed in the field dropdown list on the rule’s definition page in Setup. Criteria-based sharing rules that reference expired fields aren't recalculated, and new records aren't shared based on those rules. However, the sharing of existing records prior to the package's expiration is preserved.

#### See Also

- [View Installed Package Details](https://help.salesforce.com/s/articleView?id=xcloud.distribution_package_detail.htm&release=264.0.0&type=5 "View key details about a package installed from AppExchange, such as the number of custom apps, tabs, and objects that it uses. You can also assign licenses to users, uninstall the package, and purchase the package.")
- [Import Package Data After Uninstalling a Package](https://help.salesforce.com/s/articleView?id=xcloud.distribution_reimport_package_data.htm&release=264.0.0&type=5 "When you uninstall a package, Salesforce automatically creates an export file containing the package data as well as any associated notes and attachments. If you choose to install the package again, you can import this data.")