To save time and ensure that your filter settings are up-to-date, use these tips when
you mass update country/territory and state/province information in existing address fields.
Required Editions
| Available in: Salesforce Classic |
| Available in: All Editions except for Database.com. |
- Update countries and territories first, and then update states or provinces within that newly
standardized country or territory value.
- Use the mass updating address tool to convert inconsistent address formats to one
international standard, such as ISO codes. For a list of ISO codes, see the International Organization for
Standardization website.
- Use the mass updating tool regularly to cleanse your address data of inconsistent values
created by users or via import, sync, or the Lightning Platform API.
- You can manually create any country/territory or state/province value or import or sync via
the Lightning Platform API. Address values are not validated when created.
- Update filter conditions to reflect address updates. For example, if you change
“United States” to “US,”, assignment rules, Web-to-Lead,
Web-to-Case, Email-to-Case, and On-Demand Email-to-Case continue to use “United
States” unless updated.
