---
schema_version: "1"
id: 3b1740175e553152e096f8ce9913631c2d35a782ba4543ffbf5c265319055b89
title: Data Access and Export for Education Cloud
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/data_portability_edu.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.data_portability_edu.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2ef7e6c6bc26d2058fdb554a47fa8294adfeff063d848a7371d6e7327866bcec
description: When your constituents request it, prepare and pack up the data you’ve received from them to work toward complying with various data protection and privacy regulations.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Data Access and Export for Education Cloud

When your constituents request it, prepare and pack up the data you’ve received from them to work toward complying with various data protection and privacy regulations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Performance</strong>, <strong>Enterprise</strong>, <strong>Unlimited Editions</strong>, and <strong>Developer</strong></td></tr></tbody></table>

Some laws and legally binding documents require you and your institution to let constituents take their data with them. We’ve listed a few of the obligations that are important to many institutions collecting and processing their constituents’ data.

- General Data Protection Regulation (GDPR), European Union
- Family Educational Rights and Privacy Act (FERPA), United States
- Contracts

If you have constituents or users who want to take the data that you’ve received from them, review these common requests. We’ve provided links to the procedures related to those requests.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
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          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d25006e83">Common Customer Request</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d25006e86">Actions to Consider</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d25006e89">Things to Consider</th>
        </tr>
      </thead>
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          <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d25006e83 ">A student is moving out of the country and won’t be attending your university
            anymore. The student wants to take their information with them. </td>

          <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d25006e86 ">
            <p>Export data</p>
            <p style="margin-bottom:0;">Create a report</p>
          </td>

          <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d25006e89 ">
            <p>Personal data can exist in many different records and fields.</p>
            <p>Consider
              exporting these records and fields for the student:</p><a name="data_portability_edu__ul_isx_dzm_zwb"><!-- --></a>
            <ul id="data_portability_edu__ul_isx_dzm_zwb">
              <li>Person Account</li>
              <li>Contact</li>
              <li>Lead</li>
            </ul>
            <p>Find any personally identifiable information (PII) in unindexed, free-text
              fields.</p>
            <p>To search for PII in unindexed fields, export the data, and then
              search for the student’s information.</p>
            <p>Also consider exporting these
              records:</p><a name="data_portability_edu__ul_jsx_dzm_zwb"><!-- --></a>
            <ul id="data_portability_edu__ul_jsx_dzm_zwb">
              <li>Case</li>
              <li>Files</li>
              <li>Notes</li>
              <li>Identity Document</li>
              <li>Individual</li>
              <li>Individual Application</li>
              <li>Constituent Role</li>
              <li>Contact Profile</li>
              <li>Person Education</li>
              <li>Person Employment</li>
              <li>Person Disability</li>
              <li>Person Language</li>
              <li>Where the student has access to a community portal, <a href="https://developer.salesforce.com/docs/atlas.en-us.240.0.chatterapi.meta/chatterapi/connect_resources_users_UserActivities.htm" target="_blank">export their user activity</a>.</li>
            </ul>
            <p>If the student no longer wants you to keep the personal data you’ve collected,
              you can delete it. See <a href="https://help.salesforce.com/s/articleView?id=xcloud.basics_deleting_records.htm&amp;type=5&amp;language=en_US" target="_blank">Delete Records</a>.</p>
            <p style="margin-bottom:0;">Be aware deleting
              certain student records could create conflicts with legal requirements around data
              retention. If so, consider anonymizing the records but weigh all the options with a
              legal advisor.</p>
          </td>

        </tr>
      </tbody>
    </table>