Delete personal data when it’s necessary to comply with data protection and privacy
regulations. We give you examples of common requests and things to consider. That way, you can
determine a plan of action for complying with the regulations that apply to you.
Required Editions
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Many data protection and privacy regulations can require you to delete customers’ personal
data when customers request it, or when it’s no longer necessary to keep it. These are some of
the regulations that may apply to companies collecting and processing their customers’
data:
- General Data Protection Regulation (GDPR), European Union
- Personal Information Protection Act (PIPA), Japan
- Privacy Act, Australia
- California Consumer Privacy Act (CCPA), United States
If you have customers or users who want the data that you’ve collected on them deleted,
review these common requests and the procedures related to them.
| Common Customer Request |
Actions to Consider |
Things to Consider |
| My patient wants all her personal data deleted from Health Cloud. |
Delete patient data |
Be sure to remove the patient’s personal data from any integrated source systems
and exclude it from any future data syncs, so it isn’t reintegrated into Health
Cloud. |
