--- schema_version: "1" id: f9a9cd6d35369c8bf4cfcd752b91e0a56d52b6bac29ab3ddcd7ce3f2ad3a933e title: "Data Deletion: Delete Personal Data" collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/data_deletion.md canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.data_deletion.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: e60daf4a1905aea530dfb393f3ed7b426620f1c7caf916c7b89b5410e6a16de3 description: Get guidance on deleting personal data as you comply with various data protection and privacy regulations. We give you examples of common customer requests and things to consider. That way, you can determine how to best comply with the regulations that apply to your company. products: - Security - Cross Cloud release: "264" --- # Data Deletion: Delete Personal Data Get guidance on deleting personal data as you comply with various data protection and privacy regulations. We give you examples of common customer requests and things to consider. That way, you can determine how to best comply with the regulations that apply to your company. ### Required Editions
Available in: All Editions
- **[Data Deletion for Sales Cloud](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_sales.htm&release=264.0.0&type=5)** Delete customers’ personal data when it’s necessary to comply with data protection and privacy regulations. We give you examples of common requests and things to consider. That way, you can determine a plan of action for complying with the regulations that matter to you. - **[Data Deletion for Service Cloud](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_service.htm&release=264.0.0&type=5)** Delete customers’ personal data collected in customer service cases and other support records to comply with data protection and privacy regulations. We give you examples of common customer requests, so you can determine a plan to comply with the regulations that matter to you. - **[Data Deletion for Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_communities.htm&release=264.0.0&type=5)** Sometimes it’s necessary to delete a customer’s personal data to comply with various data protection and privacy regulations. We give you examples of common requests and things to consider, so you can comply with the regulations that apply to you. - **[Data Deletion for the Salesforce Platform](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_platform.htm&release=264.0.0&type=5)** You can delete customer data to comply with data protection and privacy regulations. These common requests and tips may help you determine how you might use Salesforce Platform features to work toward compliance with the regulations that apply to you. - **[Data Deletion for Marketing Cloud](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_marketing.htm&release=264.0.0&type=5)** Delete customers’ personal data when it’s necessary to comply with various data protection and privacy regulations. We give you examples of common requests and things to consider. That way, you can determine a plan of action for complying with the regulations that apply to you. - **[Data Deletion for B2C Commerce and Commerce Marketplace](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_commerce.htm&release=264.0.0&type=5)** Delete personal data when it's necessary to comply with various data protection and privacy regulations. We give you examples of common requests and things to consider. That way, you can determine a plan of action for complying with the regulations that apply to you. - **[Data Deletion for Data Cloud](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_c360_audiences.htm&release=264.0.0&type=5)** Delete shoppers’ personal data when it's necessary to comply with various data protection and privacy regulations. We give you examples of common requests and things to consider. That way, you can determine a plan of action for complying with the regulations that apply to you. - **[Data Deletion for Education Cloud](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_edu.htm&release=264.0.0&type=5)** Delete constituents’ personal data when it’s necessary to comply with various data protection and privacy regulations. - **[Data Deletion for Financial Services Cloud](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_finserv.htm&release=264.0.0&type=5)** Delete customers’ personal data when it’s necessary to comply with various data protection and privacy regulations. We give you examples of common requests and things to consider. That way, you can determine a plan of action for complying with the regulations that apply to you. - **[Data Deletion for Health Cloud](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_health.htm&release=264.0.0&type=5)** Delete personal data when it’s necessary to comply with data protection and privacy regulations. We give you examples of common requests and things to consider. That way, you can determine a plan of action for complying with the regulations that apply to you. - **[Data Deletion in Account Engagement](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_pardot.htm&release=264.0.0&type=5)** To comply with data protection and privacy regulations, you can delete customers’ personal data. Review these examples of common requests and things to consider. Then make a plan of action to comply with the regulations that apply to you. - **[Data Deletion for Analytics](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_analytics.htm&release=264.0.0&type=5)** Sometimes it’s necessary to delete a customer’s personal data to comply with various data protection and privacy regulations. We give you examples of common requests and things to consider, so you can comply with the regulations that apply to you. - **[Data Deletion for Quip](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_quip.htm&release=264.0.0&type=5)** Sometimes it’s necessary to delete a customer’s personal data to comply with data protection and privacy regulations. We give you examples of common requests and things to consider, so you can comply with the regulations that apply to you. - **[Data Deletion for Heroku](https://help.salesforce.com/s/articleView?id=xcloud.data_deletion_heroku.htm&release=264.0.0&type=5)** Sometimes it’s necessary to delete a customer’s personal data to comply with various data protection and privacy regulations. We give you examples of common requests and things to consider, so you can comply with the regulations that apply to you. #### See Also - [Consent Management: Track Customer Consent and Honor Opt-Out Requests](https://help.salesforce.com/s/articleView?id=xcloud.consent_management.htm&release=264.0.0&type=5 "Track your customers’ approval for how your company interacts with them. Comply with customer requests to opt-out of sharing their personal information with third parties. To help you assess your compliance with data protection and privacy regulations, we give you examples of common customer requests. And we provide details to help you determine the best way to comply with the regulations that apply to your company.") - [Restriction of Processing: Restrict How to Process Personal Data](https://help.salesforce.com/s/articleView?id=xcloud.restriction_of_processing.htm&release=264.0.0&type=5 "Prevent the processing of your customers’ data when situations require you to do so. We give guidance on how to restrict forms of data processing. That way, you can work toward complying with the laws that are important to your company.") - [Data Access and Portability: Give Customers Their Data when They Want It](https://help.salesforce.com/s/articleView?id=xcloud.data_portability.htm&release=264.0.0&type=5 "Export customer-related data when customers request it, so that you can work toward complying with various data protection and privacy regulations. We give you examples of common customer requests and things to consider when you evaluate your compliance with the regulations that apply to you.") - [Privacy Center: Satisfy Customer Requests and Data Privacy Laws](https://help.salesforce.com/s/articleView?id=xcloud.about_privacy_center.htm&release=264.0.0&type=5 "Honor customer requests on how their sensitive data is handled, and manage components of data privacy laws like the General Data Protection Regulation (GDPR). Use the Privacy Center app to create unique policies, manage requests, and monitor the status and results of scheduled jobs.") - [Legacy Privacy Center: Satisfy Customer Requests and Data Privacy Laws](https://help.salesforce.com/s/articleView?id=xcloud.privacy_center.htm&release=264.0.0&type=5 "Manage components of data privacy law such as the General Data Protection Regulation (GDPR), and fulfill customer requests on how their personally identifiable information (PII) is stored, deleted, and transferred.") - [Use Preference Manager to Gather Communication Preferences](https://help.salesforce.com/s/articleView?id=xcloud.preference_center_about.htm&release=264.0.0&type=5 "As privacy law continues to define individual data rights and data use regulations, it’s important to establish consent with your customers. Use the Preference Manager app within Privacy Center to meet regulatory requirements and build trust with your customers. Securely capture their preferences for how, why, and when you can contact them.") - [Policy Center: Control Data Security and Management Policies](https://help.salesforce.com/s/articleView?id=xcloud.policy_center_intro.htm&release=264.0.0&type=5 "Policy Center is your home for creating and managing different policy types across the Salesforce platform.") - [Data Export and Portability Across Salesforce](https://help.salesforce.com/s/articleView?id=xcloud.data_export_portability_across_salesforce.htm&release=264.0.0&type=5 "Export customer-related data, so that you can work toward compliance with various data protection and privacy regulations.") - [Set Up Tracking and Storage of Certain Data Privacy Preferences](https://help.salesforce.com/s/articleView?id=platform.individuals_setup_data_privacy.htm&type=5&language=en_US) - [Store Customers’ Data Privacy Preferences](https://help.salesforce.com/s/articleView?id=platform.individuals_store_data_privacy.htm&type=5&language=en_US)