---
schema_version: "1"
id: e4e06e91a4b45e081e91efd99fb14f746c4ce25c96d6b0629fafaf491487ff93
title: Provide Maps and Location Services
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/customize_maps.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.customize_maps.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 655c53bf9033b0000271fdb5c619be620290d0b939b4d98c7223aaff220cc5f4
description: Maps and location services uses Google Maps to display maps on standard address fields, enables creation of Visualforce maps, and helps users enter new addresses with autocomplete.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Provide Maps and Location Services

Maps and location services uses Google Maps to display maps on standard address fields, enables creation of Visualforce maps, and helps users enter new addresses with autocomplete.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d156436e73">User
              Permissions Needed</th>
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        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d156436e73 ">To modify maps and location settings:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d156436e73 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

To generate a map image, an address must include the street and city fields and either the state, postal code, or the country. If an address field is missing any of the required information, a map won’t display on the detail page of a record.

The map image on the address is static, but clicking the map image opens Google Maps in a new browser tab on the desktop, and opens a map app on a mobile device.

If your organization has Salesforce offline access enabled, a map doesn’t display when a user’s device is offline.

1. From Setup, enter Maps in the Quick Find box, select **Maps and Location Settings**, then click **Edit**.
2. Check Enable Maps and Location Services.
3. Click **Save**.

- **[Autocomplete Addresses](https://help.salesforce.com/s/articleView?id=xcloud.customize_maps_autocomplete.htm&release=264.0.0&type=5)**  
    When you enable autocomplete addresses, users of Salesforce app, Experience Cloud Aura, and Experience Cloud Lightning Web Runtime (LWR) sites can enter text in address fields and see possible matching addresses in a picklist.
- **[Considerations for Autocompleting Addresses](https://help.salesforce.com/s/articleView?id=xcloud.customize_maps_considerations.htm&release=264.0.0&type=5)**  
    Get familiar with these considerations before you enable the autocomplete address fields feature.
- **[Let Users Select States, Countries, and Territories from Picklists](https://help.salesforce.com/s/articleView?id=xcloud.admin_state_country_picklists_overview.htm&release=264.0.0&type=5)**  
    State and country/territory picklists let users select states, countries and territories from predefined, standardized lists, instead of entering state and country/territory data into text fields. State and country/territory picklists offer faster and easier data entry. They help to ensure cleaner data that can be harnessed for other uses—in reports and dashboards, for example. They protect data integrity by preventing typos, alternate spellings, and junk data—even in records updated through the API.