---
schema_version: "1"
id: 0e2e2c47bc0f771f8fa1b9fcbbd0d76dc9987a3adb9e906ed6d761dad036fdd8
title: Consent Management for Quip
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/consent_management_quip.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.consent_management_quip.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 75107437fdf58c57cf5d513879be39f4eb123aca1632670d60ffb455e11caf16
description: We can help you honor your customer’s request to receive only specific forms of contact from your company or opt-out of certain types of data-sharing. We provide details to help you determine the best way to comply with the data protection and privacy regulations that apply to your company.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Consent Management for Quip

We can help you honor your customer’s request to receive only specific forms of contact from your company or opt-out of certain types of data-sharing. We provide details to help you determine the best way to comply with the data protection and privacy regulations that apply to your company.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All Editions</td></tr></tbody></table>

Data protection and privacy regulations can require you and your company to honor people’s requests about how you use their data. We’ve listed a few of the regulations that are important to many companies collecting and processing their customers’ data.

- General Data Protection Regulation (GDPR), European Union
- California Consumer Privacy Act (CCPA), United States
- Canada’s Anti-Spam Law (CASL)

If you have customers or users who request specific methods of contact from your company, review these common requests and the related procedures.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d6564e57">Common Customer Request</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d6564e59">Actions to Consider</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d6564e61">Things to Consider</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e57 ">My customer wants to be in control of which notifications she gets.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e59 "><a href="https://www.quipsupport.com/hc/en-us/articles/210435926-How-do-Notifications-work-in-Quip-" target="_blank"><span>Manage Notifications in
                  Quip</span></a></td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e61 ">Customers can fine-tune their notification preferences. Direct your customers
              to the Quip documentation for managing notifications.</td>
          </tr>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e57 ">My customer doesn’t want others to see what she is viewing or editing in
              Quip.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e59 ">Make a copy of the documents and place them in Private folders.</td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e61 ">
              <p>Site members can use Private folders to work on documents in privacy. Tell your
                customer to:</p>
              <ol>
                <li>Copy the shared document to their Private folder.</li>
                <li>Read and make edits to the copied document in the Private folder.</li>
                <li>Copy any changes in the Private folder to the original shared document.</li>
              </ol>
              <p style="margin-bottom:0;">Users can manage sharing of any particular document, spreadsheet, or chat room.
                They can share documents with their entire company, with a smaller team within their
                company, or with no one.</p>
            </td>
          </tr>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e57 ">My customer in California sent us an opt-out request so that we don’t refer to
              or share her personal data.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e59 ">To locate personal data, use Quip search tools.</td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d6564e61 ">
              <p>Delete any comments and documents that include your customer's personal data.
                Quip Search finds unstructured personal data in: </p>
              <ul>
                <li>Documents and conversations</li>
                <li>Direct messages</li>
                <li>Chat rooms</li>
                <li>Spreadsheets</li>
                <li>Slides</li>
              </ul>
              <p style="margin-bottom:0;">If you connect external data through a Quip Live App or live data connections,
                deleting personal data in Quip doesn’t delete it from those external connections. If
                you need help with identifying references to personal data, contact Quip
                Support.</p>
            </td>
          </tr>
        </tbody>
      </table>