---
schema_version: "1"
id: a95d055f05fb34f39736ccf3fd89b5d93f6a5a5ba6871ccc7e1ab648b9ba7185
title: Consent Management for Data Cloud
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/consent_management_c360_audiences.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.consent_management_c360_audiences.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8ee4e26f581f9bb325453c72e0322a0845e751a5bd9fb3fa4b5053b486519c71
description: Honor and respect your customers’ wishes when they request only specific forms of contact from your company or opt-out of certain types of data-sharing. We provide details to help you determine the best way to comply with the data protection and privacy regulations that apply to your company.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Consent Management for Data Cloud

Honor and respect your customers’ wishes when they request only specific forms of contact from your company or opt-out of certain types of data-sharing. We provide details to help you determine the best way to comply with the data protection and privacy regulations that apply to your company.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All Editions</td></tr></tbody></table>

Many data protection and privacy regulations require you and your company to honor people’s requests about how you use their data. We’ve listed a few of the regulations that are important to many companies collecting and processing their customers’ data.If you have customers or users who request specific methods of contact from your company, review these common requests and the procedures related to them.

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      <colgroup>
        <col style="width:33.33333333333333%">
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        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d19004e57">Common Customer Request</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d19004e60">Actions to Consider</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d19004e63">Things to Consider</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d19004e57 ">A consumer in California asked my business not to sell their data.</td>

          <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19004e60 ">
            <ul>
              <li>Apply the Restriction of Processing flag to the individual profile that includes
                your customer's personal information.</li>

              <li>For Unified Individuals, apply this flag to each individual linked profile.</li>

            </ul>
          </td>

          <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19004e63 ">Review your processing activities with your legal counsel to determine how
            regulations that matter to your company affect your business.</td>

        </tr>
        <tr class="">
          <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d19004e57 ">My customer has requested their personal data no longer be processed for
            marketing purposes. I store customer data in Data Cloud and other Salesforce
            platforms.</td>

          <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19004e60 ">
            <a href="https://help.salesforce.com/s/articleView?id=data.c360_a_restrict_processing_request.htm&amp;type=5&amp;language=en_US" target="_blank">Requesting Restriction of Processing</a>
          </td>

          <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19004e63 ">Submit Restrict processing requests to all the Salesforce clouds you use to store
            your customer’s personal data. </td>

        </tr>
      </tbody>
    </table>

- General Data Protection Regulation (GDPR), European Union
- California Consumer Privacy Act (CCPA), United States
- Personal Information Protection Act (PIPA), Japan
- Privacy Act, Australia
- Personal Information Protection and Electronic Documents Act (PIPEDA), Canada