Notification Builder Platform Push Payloads

Learn about how we handle push payload content for custom notifications.

Required Editions

Available in: Lightning Experience

Connected Apps can be created in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions

Connected Apps can be installed in: All Editions

Note Connected apps creation is restricted as of Spring ‘26. You can continue to use existing connected apps during and after Spring ‘26. However, we recommend using external client apps instead. If you must continue creating connected apps, contact Salesforce Support.

See New connected apps can no longer be created in Spring ‘26 for more details.

Notification Builder Platform provides mobile push notifications for iOS apps through the Apple Push Notification Service (APNs) and for Android apps through the Firebase Cloud Messaging (FCM).

Push payloads are sent with encrypted content when the mobile app supplies an RSA public encryption key upon push registration with the Salesforce push notification service. When a payload is sent from a customer org to a user’s device, the mobile app processes and decrypts the payload. For more details about key registration and payload decryption, see the Mobile SDK Development Guide.

Push payloads are sent with unencrypted content if the mobile app doesn’t provide an encryption key.

iOS Custom Push Payload Content
Use these keys and values to create custom iOS push notifications for your connected app.
Android Custom Push Payload Content
Use these keys and values to create custom Android push notifications for your connected app.