---
schema_version: "1"
id: 9bedf875cfc1c4009097142c14460aa1f4eb35b0c47ed3338e7d22939cf68904
title: Timeline View for Survey Responses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/concept_timeline.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.concept_timeline.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2673241f06a9a85f1af4150356d57550355c46120bc28a8eef173aa8f6425a43
description: Configure Timeline in a data map to get a comprehensive and chronological view of survey responses. For example, you can create timelines for the Contact object to monitor survey responses with a low net promoter score. You can enable Timeline for standard objects and custom objects.
products:
  - Feedback Management
  - Service Cloud
  - Cross Cloud
release: "264"
---
# Timeline View for Survey Responses

Configure Timeline in a data map to get a comprehensive and chronological view of survey responses. For example, you can create timelines for the Contact object to monitor survey responses with a low net promoter score. You can enable Timeline for standard objects and custom objects.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with the Feedback Management - Starter or Feedback Management - Growth licenses, and IndustriesServiceExcellenceAddOn</td></tr></tbody></table>

For detailed setup and configuration steps, see [Timeline](https://help.salesforce.com/s/articleView?id=ind.timeline.htm&type=5&language=en_US) in the Industries Common Features Guide.

- **[Create a Data Map for Survey Responses](https://help.salesforce.com/s/articleView?id=xcloud.task_create_task_notification.htm&release=264.0.0&type=5)**  
    Create a data map that creates a Task record based on survey responses. You can show the details of the record in a timeline. For example, you can create a standard survey to collect feedback and then create a data map that automatically creates a Task record based on a participant's response. You can then view the responses in a timeline.
- **[Create a Timeline to View Survey Responses](https://help.salesforce.com/s/articleView?id=xcloud.task_create_a_timeline.htm&release=264.0.0&type=5)**  
    Create a timeline for a Contact record to show survey response details. You can select the fields to show for each timeline entry, and even show fields from other related objects and custom objects.