Set an Expiration Date for Your Survey Invitation

Add, change, or remove an expiration date for an invitation at any point during its lifecycle.

Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions
Available with the Survey Response Pack, Feedback Management - Starter, and Feedback Management - Growth licenses

You can set an expiration date for a survey invitation in any of these ways.

  • When getting the survey’s invitation link from the Survey Builder.
  • When downloading the survey’s QR code from the Survey Builder.
  • When sending the survey’s email invitation from the Survey Builder.
  • When sending the survey’s email invitation from records by using the Send Survey action.
  • When getting the survey’s invitation link from contact, person account, or lead records by using the Get Survey Invitation action.
  • When using the Send Survey Invitation action in Process Builder.
  • On the survey invitation record.

Invitations expire at 23:59:59 UTC (Coordinated Universal Time) on the expiration date.