---
schema_version: "1"
id: d76266f277da6b5b4d744a4804f45b40399f1c5f545afc89024e2f04a5189911
title: AI-Generated Summaries of Survey Responses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/concept_survey_response_summaries_using_generative_ai.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.concept_survey_response_summaries_using_generative_ai.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 93f3004abb38ea1771bd31e19a8ed8cdae8cea9435f079a938b7abc056be8c90
description: Create insightful summaries from survey responses with generative AI. Then use a data map to create or update records, or send custom notifications based on the generated summaries.
products:
  - Feedback Management
  - Service Cloud
  - Cross Cloud
release: "264"
---
# AI-Generated Summaries of Survey Responses

Create insightful summaries from survey responses with generative AI. Then use a data map to create or update records, or send custom notifications based on the generated summaries.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small editions"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Einstein for Service add-on</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with the Feedback Management - Starter and Feedback Management - Growth licenses</td></tr></tbody></table>

- **[Create Summaries from Survey Responses](https://help.salesforce.com/s/articleView?id=xcloud.task_create_summaries_from_survey_responses.htm&release=264.0.0&type=5)**  
    Generate summaries of survey responses using generative AI to gather feedback and valuable insights. Use data maps to automatically create or update records, or send custom notifications whenever a summary is generated.