---
schema_version: "1"
id: 2d6575afe6e9569076653a114f9d09ee1fddb8d6c793fa14ba74e79e9e8b7ba1
title: Create Custom Flows by Using Invocable Action
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/concept_survey_nlp_invocable_action.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.concept_survey_nlp_invocable_action.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9467c20ae4077c58ef84ceabf5f666b1aed5948d97ff8bd716dfa887d0b0c24b
description: Use the invocable action, initiateNaturalLangProcessing, to create custom flows that initiate Natural Language Processing (NLP) operations such as Keyphrase and Entity extraction.
products:
  - Feedback Management
  - Service Cloud
  - Cross Cloud
release: "264"
---
# Create Custom Flows by Using Invocable Action

Use the invocable action, initiateNaturalLangProcessing, to create custom flows that initiate Natural Language Processing (NLP) operations such as Keyphrase and Entity extraction.

- **[Create a Flow to Activate Natural Language Processing Services](https://help.salesforce.com/s/articleView?id=xcloud.concept_survey_nlp_actvate_using_flow_builder.htm&release=264.0.0&type=5)**  
    Create a flow in Flow Builder to activate Natural Language Processing Services and analyze text-based survey responses. This flow will invoke Natural Language Processing (NLP) actions when a survey is submitted.