Survey Language for Participants

Understand how participants inside and outside your Salesforce org see and respond to translated surveys.

When a participant in your org opens a survey invitation, the survey opens in the default language set by the participant. If a survey isn’t translated in the participant’s default language, the survey opens in the language that it was created in.

Participants outside your org can choose from a list of languages in which a survey is translated, including the language that the survey was created in.

Note Use Default Settings to select the language in which a survey was created. This selection helps participants outside your org identify the language in which the survey was created. Select the default language to also ensure that participants see survey components like the Next or Previous buttons in the default language.

An anonymous participant can take a survey from the guest page of an Experience Cloud site. The participant chooses from the list of languages in which the survey is translated.

When participants open a survey in right-to-left languages like Hebrew or Arabic, the survey reads from right to left.