You can access the Tableau Next in-app dashboards through the Customer Lifecycle Analytics app with Tableau Next.
Required Editions
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Enterprise, Unlimited and Developer editions |
| Available with the Feedback Managenent - Starter, and Feedback Management - Growth licenses, Data Cloud license, and one of these Tableau Next licenses: Tableau Next Creator, Tableau Next Customer, or Tableau Next Limited Consumer. See Tableau licenses for the full list of applicable licenses. |
Response Distribution Dashboard
Monitor response trends across lifecycle stages and demographics. Track survey volumes, identify survey fatigue through abandonment rates, and link response frequency to customer satisfaction. Identify top-performing surveys and determine which demographics require targeted engagement strategies.
Use the Response Distribution dashboard to answer key business questions, such as:
- How many participants responded to the survey?
- How did the survey responses trend over time?
- How responsive and satisfied are customers?
- What's the demographic distribution of the survey responses?
- Which are the least-rated questions in the survey?
