---
schema_version: "1"
id: 46de17750d824ebd75e3062fa20f67b1c7eebfbf710defca63381e4a9ffdd4f2
title: Embed a Survey on a Webpage or in a Chat Window
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/concept_embed_surveys.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.concept_embed_surveys.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0b08fe347cd09bee1757724f8c43542dd12cb354a5628b770fcf48b968daa706
description: Make your survey available to site visitors and through support channels by embedding them on a webpage or in a chat window.
products:
  - Feedback Management
  - Service Cloud
  - Cross Cloud
release: "264"
---
# Embed a Survey on a Webpage or in a Chat Window

Make your survey available to site visitors and through support channels by embedding them on a webpage or in a chat window.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small editions"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with the Feedback Management - Starter and Feedback Management - Growth licenses</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-feedback_management-264-0-0-production-enus/a6ddb038-83cb-47d7-b4de-b2b573c479e7/images/icon_note.png)

Note You can only gather feedback from active surveys.

- **[Share Surveys Through Chat or a Web Page](https://help.salesforce.com/s/articleView?id=xcloud.concept_embed_in_webpage.htm&release=264.0.0&type=5)**  
    To share your survey through a chat session or within a web page, specify the domains that you trust to serve your surveys. Then, to embed the survey on a web page so that site visitors can respond to it, use an inline frame (iframe).
- **[Gather Feedback at the End of a Customer Support Chat Session](https://help.salesforce.com/s/articleView?id=xcloud.concept_post_chat_survey.htm&release=264.0.0&type=5)**  
    Add a post-chat survey to a chat window so that customers can provide feedback in the window at the end of their session.