--- schema_version: "1" id: c38c2a18ae4ec20d3255c929312cf5de6a775da50f808d5fe7dedef17767de59 title: Salesforce CMS and the Digital Experiences App collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/community_managed_content_overview.md canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.community_managed_content_overview.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 0bd58e1255cf1300c6c0f8a6f184381d879de78085d81c5524e3f0155e989132 description: Salesforce CMS is a hybrid content management system (CMS) where you can easily create and deliver content to any channel or device. Centralize workspaces, content, and channels in the Digital Experiences app. products: - Salesforce CMS - Cross Cloud release: "264" --- # Salesforce CMS and the Digital Experiences App Salesforce CMS is a hybrid content management system (CMS) where you can easily create and deliver content to any channel or device. Centralize workspaces, content, and channels in the Digital Experiences app. ### Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
So what exactly is a hybrid CMS? With a hybrid CMS, you can create content and extend it to any channel built on Salesforce. These channels can include a commerce site, a marketing email, a customer community, or a partner portal. And you can use the same content on channels outside of Salesforce. Salesforce CMS is included in a limited capacity for all Salesforce orgs. [Customers with Experience Cloud licenses](https://help.salesforce.com/s/articleView?id=platform.users_license_types_communities.htm&type=5&language=en_US) can access all the features included in Salesforce CMS and the Digital Experiences app. Watch the video to learn more about Salesforce CMS. Let’s take a closer look at the key elements that make up the Digital Experiences app and Salesforce CMS. ## The Digital Experiences App The Digital Experiences app, accessed from the Lightning Experience App Launcher, is where you create and manage all things Salesforce CMS. You can access the Digital Experiences Home, your CMS workspaces and channels, and Experience Builder sites. ## CMS Workspaces You use CMS workspaces to create and organize CMS content. With role-based access in CMS workspaces, you have granular control over who’s creating content and where the content is published. Each workspace can have its own contributors, translation language settings, channels, content, and folders. So you can create separate CMS workspaces to differentiate internal and external information, different geographies, or even different campaigns. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/images/icon_note.png) Note When you refresh a sandbox, the metadata updates from the source org. Because CMS content is considered data and not metadata, Salesforce CMS only supports Full sandboxes for CMS content and collections. You can’t copy CMS content as part of setup or Partial Copy sandboxes. Also, you can’t deploy CMS content from one sandbox to another or to a production environment because only metadata (settings) are deployable. Instead, export content from a CMS workspace in one environment and import content to the destination org’s CMS workspace. ## CMS Channels Share the content in your CMS workspace with one or more endpoints, or channels. The channel determines where the content from your CMS workspace is published. You can connect to any Salesforce-based channel, such as an Experience Cloud or Commerce Cloud site, Marketing Cloud Engagement email, Heroku site, or Lightning app. Or you can connect to external third-party sites using headless APIs. In Experience Builder sites, you can also organize and tag your content and curate collections (for Aura sites), and then add content to your site pages by using Builder components. Deliver content to a global audience by adding translation languages to your CMS workspaces so that you can offer multilingual content in your publishing channels. ## Content Taxonomy A taxonomy is a hierarchy of terms used to classify information. The terms are organized in parent and child relationships and they describe what the content is or how the content is used. In the Digital Experiences app, a taxonomist creates a content taxonomy and defines its structure. The taxonomist manages taxonomies for their organization by ensuring all terms and term relationships are regularly updated and correctly maintained. Then, in the CMS content Tags tab, a CMS content admin or manager applies those terms as tags to enhanced CMS content. Applying tags to content makes the content searchable in enhanced channels. Based on those tags, CMS users can also create dynamic collections of content served in a channel. - **[Enable Access to the Digital Experiences App](https://help.salesforce.com/s/articleView?id=xcloud.community_managed_content_start_using.htm&release=264.0.0&type=5)** The Digital Experiences app is where you access the Digital Experiences Home, all CMS workspaces, CMS channels, all sites, and Experience Builder. - **[Navigate the Digital Experiences Home Tab](https://help.salesforce.com/s/articleView?id=xcloud.cms_home.htm&release=264.0.0&type=5)** Access your CMS workspaces and site detail pages from the Digital Experiences Home tab. Jump to CMS channels, workspaces, and sites. View existing CMS Workspaces and All Sites, or create them from the home page. Access valuable help links to important resources without leaving the app. #### See Also - [CMS Workspaces](https://help.salesforce.com/s/articleView?id=xcloud.cms_cmsworkspace_overview.htm&release=264.0.0&type=5 "In the Digital Experiences app, you use CMS workspaces and enhanced CMS workspaces to create content, organize content in folders, and schedule content publication. Limit access to the content with CMS workspace contributors and roles. Manage the content translation lifecycle, and add languages to reach more people with your content. Deliver your content to global audiences when you connect your CMS workspaces to both Salesforce and external channels.") - [Role-Based Access in Salesforce CMS](https://help.salesforce.com/s/articleView?id=xcloud.cms_access_control_overview.htm&release=264.0.0&type=5 "Use role-based access to control who does what in each CMS workspace. Contributors are users or public groups in your org that you add to your CMS workspace. Contributors can belong to more than one workspace and have specific roles in each workspace, according to the level of access they need.") - [Create and Manage CMS Content](https://help.salesforce.com/s/articleView?id=xcloud.cms_content_create_manage.htm&release=264.0.0&type=5 "Create and edit content in your CMS and enhanced CMS workspaces without changing what's live in your CMS channels. In enhanced CMS workspaces, clone existing content records of any type, including the content's variants.") - [CMS Channels](https://help.salesforce.com/s/articleView?id=xcloud.cms_channel_overview.htm&release=264.0.0&type=5 "CMS channels deliver published content from your CMS workspaces to an audience. Create a CMS channel, and then associate that channel with a CMS workspace. Channels can correspond to publishing endpoints such as a website or email message. Or create custom endpoint integration with third-party sites by using Salesforce headless APIs.") - [_CMS Developer Guide:_ Connect Your External CMS to Your Experience Builder Site](https://developer.salesforce.com/docs/atlas.en-us.cms_dev.meta/cms_dev/cms_connect_intro.htm)