Enable CMS Workflows

With workflows you can attach your approvals and other business processes directly to CMS content items. Access workflows from your content items and variants, and create a full audit trail that you can refer to later. Workflows and Approvals are automatically turned on in all CMS enhanced workspaces.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To create a workflow: Manage Flows
To execute a flow: Run Flows

To turn Workflows and Approvals on or off:

  1. Open the Digital Experiences app (previously named Salesforce CMS) from the App Launcher in Lightning Experience.
  2. From the Digital Experiences Home tab, select an enhanced workspace.
  3. Click settings icon and select Workflows.
  4. On the Manage Workflow Status window, turn on Workflows and Approvals.
  5. Find the individual flow that you want to enable and select the associated checkbox. The Basic Approval Request workflow is automatically turned on and assigned to all available content types.
  6. For each workflow, select the content types where you want the workflow to appear and move them from the Available column to the Selected column.
  7. Save your work.

Use workflows from the content detail pages of CMS content items. Create, edit, and access workflows from Flow Builder. The Basic Approval Workflow is prebuilt and available to use without configuration.