---
schema_version: "1"
id: 9dd33008701e6beaa465ccd4489af2fa3f25ce0a6926313493912c029c6ec784
title: Export Content from Salesforce CMS
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/cms_export_content.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.cms_export_content.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4da8d36b2552614d01e76278dee4c09b9a415db618017785273671ab122d33e8
description: Export content, such as images, news, documents, or custom content types to .zip archives of JSON files and media files from a CMS workspace or an enhanced CMS workspace. Transfer content from sandbox to production, or one org to another by importing the exported .zip archive.
products:
  - Salesforce CMS
  - Cross Cloud
release: "264"
---
# Export Content from Salesforce CMS

Export content, such as images, news, documents, or custom content types to .zip archives of JSON files and media files from a CMS workspace or an enhanced CMS workspace. Transfer content from sandbox to production, or one org to another by importing the exported .zip archive.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d4564e72">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d4564e72 ">To export and import content in a CMS workspace:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d4564e72 ">A CMS workspace contributor role of content admin or content manager</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d4564e72 ">To export and import content with taxonomy tags in an enhanced CMS
              workspace:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d4564e72 ">
              <p>A CMS workspace contributor role of content admin or content
                manager</p>
              <p>AND</p>
              <p style="margin-bottom:0;">View Content Taxonomy</p>
            </td>

          </tr>
        </tbody>
      </table>

Export of content works differently in a CMS workspace than it does in an enhanced CMS workspace. When you export content from a CMS workspace, you receive the JSON files for download in an email. In enhanced CMS, you receive the JSON files for download in your email and can download the files and see export status information from the Job Statuses tab.

In both types of workspaces, make sure that your export contains 5,000 items or fewer.

1. Open the Digital Experiences app from the App Launcher in Lightning Experience.
2. In the workspace, select the content and folders for export.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/images/icon_note.png)
    
    Note Folders don’t export, only the content inside does.
3. To export content from a CMS workspace, click **![down arrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/communities_managed_content/images/cms_down_arrow.png)** | **Export Content**.
    1. (Optional) If the images in your export were updated or are different from the version in the CMS workspace you're importing them into. select **Include referenced images**.
4. To export content from an enhanced CMS workspace, click **Manage** | **Export**.
    1. (Optional) select **Include taxonomy tags**.
        
        If you include tags, make sure that you have the View Content Taxonomy permission enabled.
5. Click **Export**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/images/icon_note.png)
    
    Note
    
    The content details for each content item are exported to individual JSON files in a .zip archive. All image, document, audio, and video content types, also referred to as media content, export to a separate .zip archive, and all other content exports to another. Any taxonomy tags export to the \_meta.json file in the .zip archive for the tagged content item.
6. Go to the inbox for the email address registered on your Salesforce account, and open the export-confirmation email from Salesforce CMS.
    
    The email has a success or error message and includes a link to download the .zip archives and an output file or an error file.
7. To view and download the file, click the link in the email. Log in to Salesforce before you download the file.
    1. To view export and import status and download event details in an enhanced CMS workspace, visit the Job Statuses tab. Click **![Workspace Settings Menu icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/communities_managed_content/images/cms_workspace_settings.png)** | **Job Statuses**.

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/images/icon_example.png)

Example

You export news content from an enhanced CMS workspace. The news content references a banner image and has taxonomy tags.

The news content and banner image export to separate .zip archives. The image content appears in a folder named 1-media-content-\[jobId\].zip. All other content appears in a folder named 1-content-\[jobId\].zip. When you unzip the files, you see folders with the same name as the content keys for the news and image content. The news content folder contains a content.json file and a \_meta.json file, which contains any taxonomy tags included in the export. The image folder contains the same files in addition to a \_media folder, which contains the media file.

#### See Also

- [JSON File Format for Content in an Enhanced CMS Workspace](https://help.salesforce.com/s/articleView?id=xcloud.cms_import_content_json_enhanced.htm&release=264.0.0&type=5 "Understand the content details from an export, then define your content details in JSON format for import. The export and import process works differently in enhanced CMS workspaces than it does in CMS workspaces. In enhanced CMS workspaces, each content item must have its own content.json file. Optionally, to specify the content key and folder placement of each content item, include a _meta.json file for each content.json.")
- [Manage Export and Import Content and Translation Details](https://help.salesforce.com/s/articleView?id=xcloud.cms_content_manage_jobs.htm&release=264.0.0&type=5 "Export and import statuses are visible to multiple users of your enhanced CMS workspace from the Job Statuses tab.")
- [JSON File Format for Content in Salesforce CMS](https://help.salesforce.com/s/articleView?id=xcloud.cms_import_content_json.htm&release=264.0.0&type=5 "Understand the content details from an export, then define your content details in JSON format to import content into a CMS workspace.")