---
schema_version: "1"
id: fb6cf955bed7f4d771d79b03608672fdc4a5dba9020250cd6dae4292ea3d159f
title: Create and Manage CMS Channels
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/cms_channel_create.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.cms_channel_create.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c9f7f6bb3132e7b5eede8a3826c7cd62cf6cc7d94efbd2b10d2afb3ff397f4e0
description: To deliver content from Salesforce CMS workspaces to your audience, create a CMS channel in the Digital Experience app. Select a channel type, and configure the channel’s settings, depending on your use case. Edit channel settings at any time, and when you no longer need the channel, you can delete it from your org.
products:
  - Salesforce CMS
  - Cross Cloud
release: "264"
---
# Create and Manage CMS Channels

To deliver content from Salesforce CMS workspaces to your audience, create a CMS channel in the Digital Experience app. Select a channel type, and configure the channel’s settings, depending on your use case. Edit channel settings at any time, and when you no longer need the channel, you can delete it from your org.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d8261e75">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d8261e75 ">To create a channel in the Digital Experiences app:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d8261e75 ">
              <p>Modify All Data </p>
              <p>OR</p>
              <p style="margin-bottom:0;">Create CMS Workspaces and Channels</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d8261e75 ">To manage channel settings:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d8261e75 ">A CMS workspace contributor role of content admin </td>

          </tr>
        </tbody>
      </table>

## Create a CMS Channel

Create a channel from the a CMS workspace or the CMS Channels tab. Create public or restricted channels, depending on where you want your content to be available. You can also create a channel to use Salesforce CMS content with the Salesforce B2C Commerce Page Designer.

1. In Lightning Experience, from the App Launcher, open the Digital Experiences app.
2. To create a channel from a workspace, on the Digital Experiences Home tab, find the workspace in the all CMS workspaces list, and click the workspace name.
    - In a CMS workspace, click **Channels** | **Add Channel** | **New**.
    - In an enhanced CMS workspace, click **![Workspace Settings Menu icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/communities_managed_content/images/cms_workspace_settings.png)** | **Channels** | **Manage Channels** | **New**.
3. To create a CMS channel from the CMS Channels tab:
    1. Click ![down arrow image](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/communities_managed_content/images/cms_down_arrow.png) (1), and select **CMS Channels** (2).
        
        ![The Digital Experience Home tab is highlighted. First select the down arrow to show the menu, then select CMS Channels.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/communities_managed_content/images/cms_channels_tab.png)
    2. Click **Create Channel**.
4. Choose the type of channel that you want to create.
    - To create a channel with publicly available content, click **Public**.
    - To create a channel with content that’s restricted to specific users, click **Restricted**.
    - To use Salesforce CMS Content with the Salesforce B2C Commerce Page Designer, click **B2C Commerce Page Designer**.
5. To create a Public channel:
    1. Enter a name, set the cache duration for images and documents and for other CMS content types, and click **Next**.
    2. Configure domain settings, and click **Next**.
    3. To allow non-enhanced APIs to access published content from enhanced and non-enhanced workspaces, enable the **Use non-enhanced APIs** setting.
        
        For more information about non-enhanced APIs, see [CMS Managed Content Resources](https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_managed_content_resources.htm)
    4. If you enable non-enhanced APIs, you can enable search.
    5. Click **Done**.
6. To create a Restricted channel:
    1. Enter a name, select a permission set, and click **Next**.
        
        The selected permission set has read-only access to the content in Salesforce CMS workspaces that it’s connected with.
    2. To allow non-enhanced APIs to access published content from enhanced and non-enhanced workspaces, enable the **Use non-enhanced APIs** setting.
        
        For more information about non-enhanced APIs, see [CMS Managed Content Resources](https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_managed_content_resources.htm)
    3. If you enable non-enhanced APIs, you can enable search.
    4. Click **Done**.
7. To create a B2C Commerce Page Designer channel:
    1. Enter a name, and click **Next**.
    2. Enable search, and click **Done**.

To make your Salesforce CMS content available to this new channel, [add the channel to a CMS workspace](https://help.salesforce.com/s/articleView?id=xcloud.cms_channel_add.htm&release=264.0.0&type=5 "CMS channels deliver content from a CMS workspace to an audience. Content published in a CMS workspace is available to all the channels added to the workspace. To control where your content is available, you can add and remove channels.").

## Edit a CMS Channel

Edit your CMS channel settings, such as cache duration or search settings, anytime after you create the channel. Depending on the channel type, some settings aren’t available for edit.

1. From the Digital Experiences app, click ![down arrow image](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/communities_managed_content/images/cms_down_arrow.png), and click **CMS Channels**.
2. Find the channel that you want to edit in the All CMS Channels list, and from the dropdown menu, click **Edit**.
3. Customize the channel settings, and save your changes.

## Delete a CMS Channel

Before you delete a channel, you must remove it from all enhanced CMS workspaces. If the channel is connected to a non-enhanced workspace, you can’t remove it, and you can’t delete it. You can remove LWR and Aura site channels from enhanced CMS workspaces, but you can’t delete those channels.

1. From the Digital Experiences app, click ![down arrow image](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/communities_managed_content/images/cms_down_arrow.png), and click **CMS Channels**.
2. Find the channel that you want to delete in the All CMS Channels list, and from the dropdown menu, click **Delete**.
    
    ![The All CMS Channels list with the dropdown menu for a channel highlighted](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-communities_managed_content-264-0-0-production-enus/8b149fc1-875c-4018-8e9e-2843a2196457/communities_managed_content/images/cms_channels_delete.png)
3. Confirm that you want to delete the channel.
    
    If you must restore the channel, you can do so from your org’s Recycle Bin.

#### See Also

- [The Build Your Own Template (LWR)](https://help.salesforce.com/s/articleView?id=experience.rss_build_your_own_lwr.htm&type=5&language=en_US)
- [_LWR Sites for Experience Cloud:_ Create an LWR Site](https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_lwr.meta/exp_cloud_lwr/get_started_create.htm)
- [Enable Search for Content in CMS Channels](https://help.salesforce.com/s/articleView?id=xcloud.community_managed_content_search_content.htm&release=264.0.0&type=5 "Make finding CMS content easier for your users. Configure search within all your channels, including Experience Cloud sites, Commerce Cloud, Marketing Cloud Engagement, Heroku, LEX apps, and more.")
- [Page Designer Resources](https://help.salesforce.com/s/articleView?id=cc.b2c_page_designer_merch_resources.htm&language=en_US)