Resolve Stock Rotation Warnings

Stock Rotation warnings are automated flags that identify discrepancies in inventory data or ongoing processes that could impact the accuracy of a claim. These warnings must be reviewed and, in some cases, resolved before a final rebate claim can be generated.

Required Editions

Available in: Enterprise, Unlimited, and Developer Editions that have Stock Rotation enabled.

Types of Stock Rotation Warnings

The system monitors two primary issues that affect execution line items:

Warning Type Trigger Business Impact
Price Change A child bucket or transaction price for the inventory record differs from the original PUI record. Prevents overpayment or underpayment due to market price shifts.
Reconciliation Warning An active Partner Inventory Information Reconciliation (PIIR) record exists for the specific inventory item. Ensures quantities are not rotated while undergoing a physical audit.

View and Filter Warnings

To view and filter warnings:

  • Navigate to the Stock Rotation Execution record.
  • Check the Warnings count in the header for a high-level summary.
  • In the Submitted Line Items tab, look for the warning icon next to individual products.
  • Click the Filter icon and set Has Warnings to True.

Resolve Reconciliation Warnings

These warnings are system-driven and clear automatically once the underlying process is finalized.

  • Identify the inventory record linked to the line item.
  • Complete the open PIIR (Partner Inventory Information Reconciliation) record for that product.
  • Set the PIIR status to Completed.

Resolve Price Change Warnings

Price change warnings require manual review by an OEM user or Claim Analyst.

  • From the Stock Rotation Execution record, navigate to the Related tab.
  • Select the Stock Rotation Execution Line Item you want to inspect.
  • Verify if the price change is valid (for example, a scheduled price drop or manual adjustment).
  • If the discrepancy is acceptable, resolve the warning by manually deselecting the Has Warnings checkbox.
Note
Note By default, the Generate Claim action will only process line items that are free of warnings. If you attempt to generate claims while warnings are present, the system will process the valid records and leave the flagged records in the Submitted state for further review.