--- schema_version: "1" id: 8d9af151a86b1c438477d549329f591f2b7d6d9495cf20d7e20a373497946b54 title: Workflow for Telemetry Definition and Action Management collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/ca_telemetry_defn_actn_mgmt_workflow.md canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.ca_telemetry_defn_actn_mgmt_workflow.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 8f673031ca93c33750b16df9d7e1de1e0b96f294ce61c1edf5fa9979e38b61a4 description: Admins can configure telemetry definitions, telemetry action definitions, steps, and attributes, and generate service processes to launch remote actions for a connected asset. After the service process is generated and set up in Unified Catalog, customer support reps can launch them from the Action Launcher from a record page. products: - Industry Solutions - Cross Cloud release: "264" --- # Workflow for Telemetry Definition and Action Management Admins can configure telemetry definitions, telemetry action definitions, steps, and attributes, and generate service processes to launch remote actions for a connected asset. After the service process is generated and set up in Unified Catalog, customer support reps can launch them from the Action Launcher from a record page. ### Required Editions
Available in: Lightning Experience
Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, and Media Cloud. View edition availability.
## Prepare Your Org Turn on the features and assign the required permission sets to users. See [Features and Permissions for Telemetry Definition and Action Management](https://help.salesforce.com/s/articleView?id=xcloud.ca_telemetry_defn_actn_mgmt_perms.htm&release=264.0.0&type=5 "Review the features that you must enable and the permissions you must assign to use Telemetry Definition and Action Management."). ## Create Telemetry Definitions [Manage Telemetry Definition records](https://help.salesforce.com/s/articleView?id=xcloud.ca_telemetry_defn_parent.htm&release=264.0.0&type=5 "Admins can use telemetry definitions to create a logical structure of an asset's sensors and actuators. Create and activate telemetry definition records to define telemetry action definitions for executing remote commands.") and upload the relevant component structures in JSON format. Create Telemetry Definition Version records to define the telemetry component structures. Associate a telemetry definition product to the relevant telemetry definition version to define the product, product category, or product classification. ## Create Telemetry Action Definitions [Manage Telemetry Action Definition records](https://help.salesforce.com/s/articleView?id=xcloud.ca_telemetry_defn_actn_parent.htm&release=264.0.0&type=5 "Telemetry action definitions help admins to configure actions based on a specific telemetry definition version. These records capture actions taken on a telemetry signal from a connected asset. These definitions use a Target Component Path to specify which part of the asset to act on, such as turning off an asset's engine to prevent overheating. Actions are carried out through a series of defined steps, each with specific attributes that determine whether the step retrieves information or executes a remote command.") and create telemetry action definition step groups. Create Telemetry Definition Action Steps, and Step Attributes to define the target component paths for operation types. ## Generate Service Processes [Generate the service process](https://help.salesforce.com/s/articleView?id=xcloud.ca_telemetry_defn_actn_mgmt_generate_svc_proc.htm&release=264.0.0&type=5 "Generate a service process from a telemetry action definition record. Review the changes to be made for the Omniscript-based intake form, update the predefined integration definition and activate the generated service process. Create a catalog and category on Unified Catalog for the service process to launch it from the Action Launcher.") for a Telemetry Action Definition record. Store the related service process in the Telemetry Action Related Process records. ## Set Up Configurations for Unified Catalog Create and attach the Retrieve Integration Procedure in the generated Omniscript for a service process. Add the key values for the integration procedure. Update the data mapper for the Submit action and add other required components before activating the Omniscript and the service process. Create catalogs and categories as per requirements for the generated service processes for Unified Catalog. Add the Action Launcher Component to the Asset record page and select the Catalog created.