An actionable event orchestration outlines the actions to be taken for events of a
specific type and subtype. For example, some actionable event orchestrations are triggered for
events of the Asset Health type and the Low Battery Level subtype. Create an actionable event
orchestration for a specific event type and subtype, and specify the execution procedure to be
launched to perform operations for an event. Specify a context definition and mapping to define
the event data that can be used in the execution procedure.
Required Editions
| Available in: Lightning Experience |
| Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and
Utilities Cloud, Manufacturing Cloud, and Media Cloud. View edition
availability. |
| User Permissions Needed |
| To create an actionable event orchestration: |
Design Actionable Event Orchestration Processes |
When an event of the specified type is shared by an external system, a decision table
matches the event type to the corresponding actionable event orchestration record, and the
execution procedure is automatically triggered. The context variables in the context definition
retrieve the event data to be used in execution procedures.
Make sure that the admin has created a context definition that outlines the structure of
the event request payload. To use an expression set as the execution procedure for the
orchestration, create an expression set of usage type Actionable Event Orchestration. To use
a flow as the execution procedure for the orchestration, create a flow of process type
Actionable Event Orchestration.
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From the App Launcher, find and select Actionable Event
Orchestration.
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Click New.
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Enter a name.
The API name is populated automatically.
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Select an event type.
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If needed, select an event subtype related to the event type.
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If needed, select an event category.
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For Usage Type, select Manufacturing.
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For Execution Procedure Type, select an option.
- Expression-Set Based
- Flow-Based
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Select an expression set or a flow definition as the execution procedure.
- If you’re using an expression set as the execution procedure, you can also leave
this field blank so that the application automatically creates a procedure. The API name
of the actionable event orchestration record is used to name the execution procedure but
you can modify it later. Or, select an active expression set of usage type Actionable
Event Orchestration.
- If you’re using a flow as the execution procedure, make sure the process type of
the flow is Actionable Event Orchestration, the flow is active, and uses contextId as an
input variable.
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Select a context definition, and if needed, select a context mapping related to the
context definition.
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Mark the record as Active.
The related execution procedure must be activated before you activate the actionable
event orchestration record.
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Save your changes.