For public distribution, update the test user credentials in your App Store Connect account to avoid app rejections. For private distribution, this step was completed during the Create a Placeholder App step.
Before you begin, make sure that you have the correct credentials for end-user testing by Apple.
- To test a sandbox site in your Mobile Publisher configuration, have your sandbox site credentials ready.
- To test a production site in your Mobile Publisher configuration, have your production site credentials ready.
- If you have no sandbox site in your Mobile Publisher configuration, have your production site credentials ready.
- Log in to your App Store Connect account.
- Navigate to your app.
- Click the App Store tab, then go to App Review Information.
- Select Sign-in required, then enter the end-user test credentials for your Experience Cloud site.
- Save your changes.
- Click the TestFlight tab.
- From General Information, go to Test Information and then Beta App Review Information.
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Under Sign-in required, enter the credentials for end-user testing by Apple. To get
your sandbox site tested, enter the sandbox site test credentials. To get your production
site tested, or if you don’t have a sandbox site in your Mobile Publisher configuration,
enter the production site test credentials.
To avoid an app rejection due to sign-in issues, we also recommend that you disable two-factor authentication and single sign-on (SSO) for the test user.
- Save your changes.
When your app is submitted in beta, Mobile Publisher populates the Notes field in the App Store tab and the Review Notes field in the TestFlight tab with sign-in information for testing. To avoid app rejections, review the sign-in information and make sure that it’s up to date and works with the credentials that you entered.
If you have a sandbox site in your Mobile Publisher configuration but you want your production site tested, make sure to update the Notes and Reviewer Notes fields with the sign-in information for your production site.
With every Mobile Publisher for Experience Cloud app update, Apple attempts to log in to the app as part of the approval process. To prevent delays in app delivery, make sure that:
- The test user credentials are always valid. While your app is in beta, keep the test user credentials updated in the App Store tab and the TestFlight tab.
- The reviewer notes always describe the most up-to-date sign-in information. The sign-in information must always work with the test user credentials that you enter.