---
schema_version: "1"
id: f5d2555f1e7c5c9a57af2d091a7b06fa081e62ecdd1a9be2ae7e654c7c4fe7cc
title: Decommission a Mobile Publisher App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/branded_apps_decommission_apps.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.branded_apps_decommission_apps.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f18b4314dd48a587166b7f3bc8f19aa6a298781a6d4da7647930ac82397d27e5
description: Decommissioning an app means that the app no longer is offered through Mobile Publisher.
products:
  - Mobile App
  - Cross Cloud
release: "264"
---
# Decommission a Mobile Publisher App

Decommissioning an app means that the app no longer is offered through Mobile Publisher.

To decommission an app, open a support case with Mobile Support. To open a support case, see [Create a Support Case](https://help.salesforce.com/s/articleView?id=005167035.htm&type=5&language=en_US).

Include these details in your support case.

1. App name as it appears on the app stores.
2. Org ID of the Salesforce org that the app is associated with.
3. State your request to decommission the app. To continue to use the app name, specify that the listing is to remain in the store. Otherwise, Mobile Publisher removes the iOS app from sale or unpublishes the Android app.
    
    Most customers don’t use their Mobile Publisher app after it’s decommissioned. A decommissioned app is removed from the live listing and doesn’t appear in the stores, but it isn’t permanently removed from your store. Some customers want to use their own binary post-decommissioning. If specified, Mobile Publisher doesn’t remove the app from sale or unpublish it. For example, the app's iOS bundle Id and the app remain live in the store. You can’t use duplicate names or transfer a current app to another one.

The Support team coordinates with the Mobile Publisher team to permanently decommission your app.