---
schema_version: "1"
id: 3448d032f90bc66d2f0956370f04252505fc3b1b2df9c88a569766f0c74fc123
title: Why Can’t I See Some Features?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/basics_intro_why_cant_see_features.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.basics_intro_why_cant_see_features.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d7a853d347557af7edfb61cc77110629a850ea21a2c60156a053b2fda8ee9515
description: You learn about Salesforce features in our help documentation and training videos. However, sometimes you can’t seem to find or access these features in your Salesforce org.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Why Can’t I See Some Features?

You learn about Salesforce features in our help documentation and training videos. However, sometimes you can’t seem to find or access these features in your Salesforce org.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All editions</td></tr></tbody></table>

Here are some reason why you can’t find or access a particular feature or object.

- You don’t have the required permissions and access settings
- Your company renamed some standard objects and fields or created their own custom objects and fields
- The feature you’re looking for isn’t included in your company’s Salesforce edition or Salesforce experience
- You have to first adjust your custom page views or install external apps to enable the feature