---
schema_version: "1"
id: d0ddc3b83f45b06777ed816a24856a9698c68b34acc205399b6e4ab39cfb88f1
title: Log In for the First Time
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/basics_intro_logging_in.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.basics_intro_logging_in.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f961bb67daba994cfe7116d6d17cf76565a2b79a5ee9651f54880b66d15db61d
description: Your welcome email includes your login information and a link to your company’s Salesforce org. Use what’s in the welcome email to log in for the first time.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Log In for the First Time

Your welcome email includes your login information and a link to your company’s Salesforce org. Use what’s in the welcome email to log in for the first time.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: all editions</td></tr></tbody></table>

1. Check your email for your login information.
2. Click the link provided in the email.
    
    The link logs you in to Salesforce automatically.
3. When Salesforce prompts you, set a password and choose a security question and answer.
    
    ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-basics-264-0-0-production-enus/d8bf6981-f8ef-4f16-bfbd-c42ed32044eb/images/icon_important.png)
    
    Important Choose a security question and answer that you can easily remember. If you forget your password or get locked out, you can answer your security question to regain access to your account.
4. If you’re prompted to set up a verification method, see [Register an Identity Verification Method for Salesforce Orgs](https://help.salesforce.com/s/articleView?id=xcloud.basics_identity_register_verifiers.htm&release=264.0.0&type=5 "Multi-factor authentication (MFA) is required for Salesforce logins. To access your account, you need a registered identity verification method that you provide after entering your username and password. When MFA is turned on, if you haven’t registered a method yet, you’re automatically prompted to do so at login. If you’re already logged in, you can register methods at any time. The registration process creates a connection between the chosen method and your Salesforce account. You can also use a registered verification method if you receive a device activation challenge for an unfamiliar login attempt."). By default, multi-factor authentication is required when logging in.

If you don’t receive your welcome email or have another issue with logging in for the first time, contact your Salesforce admin. How you contact your admin depends on your company’s internal business policies and practices.

Having trouble logging in after the first time? See [Troubleshoot Login Issues](https://help.salesforce.com/s/articleView?id=xcloud.getstart_login.htm&language=en_US).

#### See Also

- [What Is Multi-Factor Authentication?](https://help.salesforce.com/s/articleView?id=xcloud.basics_identity_mfa.htm&release=264.0.0&type=5 "Faced with rising threats like phishing attacks, credential stuffing, and account takeovers, we all want to keep our online accounts and data secure. Multi-factor authentication (MFA) is one of the easiest and most effective ways to do that because it requires multiple pieces of identity evidence each time you log in. MFA is so important, Salesforce requires it for all logins to the user interface.")