---
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id: 9a28d74c7dad8dbe7dc8e3fa85bd40d1d7cc069b2d4af11216f51941b0ae08c1
title: 360-Degree View of Your Customers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/base_360.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.base_360.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f8f080ba7890ba01891a17ea3a5d0770bc4789ad06405d9dec58c7d694d2567d
description: Salesforce Foundations comes with integrated applications, the ability to unify your customer data, and dashboards that provide a comprehensive view of customer interactions. So every employee gets a full picture of the customer.
products:
  - Cross Cloud
release: "264"
---
# 360-Degree View of Your Customers

Salesforce Foundations comes with integrated applications, the ability to unify your customer data, and dashboards that provide a comprehensive view of customer interactions. So every employee gets a full picture of the customer.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <a href="https://help.salesforce.com/s/articleView?id=xcloud.base_editions.htm&amp;language=en_US" target="_blank">View supported editions.</a></td></tr></tbody></table>

![Sales features: Opportunity Management, Account Management, Contact Management, and Lead Management; Service features: Service Console, Knowledge Management, Omni-Channel Routing, Email-to-Case, and Macros; Data Cloud features: Segmentation and Unified Profile; Commerce features: Storefront, Pay Now, and Search + SEO; Marketing features: Campaigns, Flows + Flow Templates, Segments, and Einstein Send Time Optimization.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-base-264-0-0-production-enus/cd97a2ff-8dc4-4a9d-a8f3-2c94cb4fdc33/base/images/foundations_features.png)

Already a Sales Cloud customer? Drive more revenue with sales, service, and marketing teams working in one place. Use foundational service functionality to keep opportunities on track with insights into service cases. Add relevant customers to marketing-created nurture campaigns.

Already a Service Cloud customer? Use foundational sales, marketing, and commerce functionality to strengthen your relationship with customers. Add customers to marketing onboarding journeys to create higher-touch onboarding experiences.

With a single view of your customer, your teams can create connected, personalized customer experiences that build stronger relationships. See [Included Features in Salesforce Foundations](https://help.salesforce.com/s/articleView?id=xcloud.base_features.htm&language=en_US) and [Supported Editions for Salesforce Foundations](https://help.salesforce.com/s/articleView?id=xcloud.base_editions.htm&language=en_US).

## Centralized Data

Salesforce Foundations comes with Data Cloud running behind the scenes ‌to unify your data and get it AI-ready. Get the real-time insights you need to personalize every customer experience, at every touchpoint.

#### See Also

- [About Salesforce Data Cloud](https://help.salesforce.com/s/articleView?id=data.c360_a_data_cloud.htm&type=5&language=en_US)
- [_Trailhead:_ Salesforce Data Cloud: Quick Look](https://trailhead.salesforce.com/content/learn/modules/salesforce-genie-quick-look)