Business APIs for Automating Loyalty Processes

Use Business APIs to integrate external systems with Loyalty Management for performing everyday processes of your loyalty program, such as updating member details, crediting points, or issuing vouchers.

Required Editions

Available in: Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions
Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license enabled

Loyalty Management comes with these types of Business APIs:

Configurable APIs
Use this API type to create processes from loyalty program process templates and to extend the processes based on your requirements.
Static APIs
Use this API type to process simple tasks, such as to view member details, to redeem vouchers, and to enroll members. These APIs are used out of the box.
Important
Important You can execute 500,000 Post requests and 500,000 Get requests per hour for the Loyalty Management Business APIs.