---
schema_version: "1"
id: 3688dfb086a6cad36ddca8f757bf615e070edcf6858d6bc33962a440c8d0b48b
title: Develop Monitoring and Support Processes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/availability_develop_monitoring_and_support_processes.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.availability_develop_monitoring_and_support_processes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1a3968a41e11856e3d798c1347f200364ab389d853e13c9f814257571484e161
description: Consider monitoring and diagnostic solutions that alert you when issues arise and develop processes to help reduce the impact to your users.
products:
  - Cross Cloud
release: "264"
---
# Develop Monitoring and Support Processes

Consider monitoring and diagnostic solutions that alert you when issues arise and develop processes to help reduce the impact to your users.

It’s always a good idea to monitor the health of your org and have plans and people in place to support your day-to-day operations.

- Use monitoring tools that can quickly alert your internal operations team when performance is impacted.
- Give your team the ability to troubleshoot and solve incidents.
- Consider backing up your data for restoration in the event of an incident or human error where data is mistakenly deleted or overwritten.

- **[Set Your Team Up for Success](https://help.salesforce.com/s/articleView?id=xcloud.availability_set_your_team_up_for_success.htm&release=264.0.0&type=5)**  
    Learn what support resources are available and how to empower your team to troubleshoot and fix issues in your org.
- **[Develop Org Monitoring and Diagnostics Processes](https://help.salesforce.com/s/articleView?id=xcloud.availability_develop_org_monitoring_and_diagnostics_processes.htm&release=264.0.0&type=5)**  
    Consider monitoring and diagnostic solutions that monitor and alert you to issues in your org that could affect availability.
- **[Back Up Data for Recovery](https://help.salesforce.com/s/articleView?id=xcloud.availability_back_up_data_for_recovery.htm&release=264.0.0&type=5)**  
    Create a backup plan to quickly recover and restore your business data.