Field technicians and crew leaders can use the Timesheets and Labor Cost Optimization app to review their timesheets, create new timesheets, and perform more timesheet-related tasks.
Required Editions
| Available in: Lightning Experience |
| Available in: All editions of Field Service Plus for Energy & Utilities, and all editions of Asset Service Lifecycle Management |
- How Timesheets Work for Technicians
Field technicians can review their timesheets, create new timesheets, copy approved timesheets, or delete timesheets. - Create Your Own Timesheets
Field technicians can create and edit their timesheets in the Timesheet tool available in the Field Service mobile app. - Create Timesheet Entry Items
Field technicians can create and edit their timesheet entry items in the Timesheet tool available in the Field Service mobile app. - Record Multiple Shifts in a Day
Field technicians who split their work between day and night crews and technicians who work intermittent hours on the same day can create and submit more than one shift in a single timesheet. - Log Time in The Past or Future
Technicians can enter time up to 15 days in the past or in the future on the mobile app if they need to fill in missed hours or if they want to plan their work in advance. - Copy Timesheets
For recurring tasks, technicians can copy an approved or submitted timesheet to future dates. - Delete Timesheets
Technicians can delete timesheets to remove inaccurate entries or to create a new timesheet. - Review Timesheet History
Technicians can review and edit their timesheets on the Field Service mobile app. - Correct Timesheets and Timesheet Entry Errors
Field technicians can fix any errors in the timesheets and timesheet entries before submitting the timesheet for supervisor’s approval. - Monitor Timesheet Summary
Field technicians can view time summaries over days or date ranges in the Field Service Mobile App. - View Meals Earned and Time-Off Details
Technicians can review their meals earned and time-off details. - Verify Automation Before Submitting the Timesheets
To ensure payroll accuracy, field technicians can review the results of automatic calculations before submitting the timesheet. If there’s a discrepancy, technicians can edit the pay codes, shift differentials, and job expense types. - Pull Down Refresh
Refresh your mobile view to display updated record statuses, altered details, or new validation errors across supported pages. - Use Summary View Filters
Utilize pre-defined date filters to view aggregated totals for regular time, time and a half, and double time based on your assigned pay group.