Field technicians can create and edit their timesheet entry items in the Timesheet tool available in the Field Service mobile app.
Required Editions
| Available in: Lightning Experience |
| Available in: All editions of Field Service Plus for Energy & Utilities, and all editions of Asset Service Lifecycle Management |
| User Permissions Needed | |
|---|---|
| To access Timesheets objects: | Labor Cost Optimization Resource |
Before you begin, make sure the two-step submission process is enabled. If the two-step submission process isn't enabled, the timesheet status is automatically updated to the Submitted status.
- In the Field Service mobile app, tap Timesheets.
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On the Timesheet page, edit or modify a timesheet entry in the
Hourly Breakdown section.
You can edit or modify a timesheet entry only if the two-step submission process is enabled. Otherwise, the timesheet is automatically submitted upon creation and can't be changed.
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On the Timesheet Entry Item Details page, select the start and end time. While
selecting the time details, consider these timesheet entry item conditions:
- The timesheet entry item must start after the timesheet entry starts and the item must end before the timesheet entry ends.
- The start time is always before the end time.
- Make sure there's no overlap between consecutive timesheet entry items.
- Make sure the start time and end time of consecutive timesheet entry times is the same.
- Select the pay type.
- Select the overtime type and overtime approver, if applicable.
- Tap Done.