Give your users access to the Agentforce for Timesheets by assigning
them the required permission sets. With these permission sets, users can enable Agentforce and use this
feature.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer
Editions |
| User Permissions Needed |
| To assign permission sets to users: |
Manage Profiles and Permission Sets |
-
From Setup, in the Quick Find box, enter Users and select it.
-
Open the field service technician user from the list.
-
Go to Permissions Set Assignments, and click Edit Assignments.
-
Enable these permission sets.
- Access Agentforce Default Agent
- Prompt Template User
-
Save your changes.
