The Field Service mobile app is designed as an offline-first app. You can work and have
your changes saved without internet connectivity. Salesforce service managers and field
technicians require permissions to create and manage part return requests.
Required Editions
| Available in: Lightning Experience |
| Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and
Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. View edition
availability. |
Field Service Mobile App Permissions