Field Service Mobile App Setup

The Field Service mobile app is designed as an offline-first app. You can work and have your changes saved without internet connectivity. Salesforce service managers and field technicians require permissions to create and manage part return requests.

Required Editions

Available in: Lightning Experience
Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. View edition availability.

Field Service Mobile App Permissions