Complete these prerequisites before you set up and use Service Parts Return in Asset
Lifecycle Management.
Required Editions
| Available in: Lightning Experience |
| Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and
Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. View edition
availability. |
- Before you begin using the Field Service mobile app, add the New Service Part Return quick
action button to the layout. From Setup, go to Work Orders Layout and add the New Service Part
Return button to the layout.
- The New Service Part Return button is added to the desktop layout by default.
