---
schema_version: "1"
id: 924558a3fe836bed96007c262024995be72cf4253d9995a0f57ea9298fa71419
title: Product Service Campaign Setup
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/aslm_psc_set_up.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.aslm_psc_set_up.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1beae108d881ae8b8f4cf3f0e09bdb0e72f8fefa26f0cb498237fd43e4ef4cb2
description: Set up and configure Product Service Campaign features to help service managers orchestrate product service campaigns and to help service agents manage services for the impacted assets. Assign the required permissions to users for creating campaigns, curating actionable lists of impacted assets, and executing campaigns. To help users create lists of assets for product service campaigns, set up the Actionable List features and configure the data sources for actionable lists. Also, customize page layouts to help service teams create product service campaign items from actionable lists and create work orders for product service campaign items.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Product Service Campaign Setup

Set up and configure Product Service Campaign features to help service managers orchestrate product service campaigns and to help service agents manage services for the impacted assets. Assign the required permissions to users for creating campaigns, curating actionable lists of impacted assets, and executing campaigns. To help users create lists of assets for product service campaigns, set up the Actionable List features and configure the data sources for actionable lists. Also, customize page layouts to help service teams create product service campaign items from actionable lists and create work orders for product service campaign items.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. <a href="https://help.salesforce.com/s/articleView?id=xcloud.aslm_editions.htm&amp;release=264.0.0&amp;type=5" title="Review the supported products and editions for Asset Service Lifecycle Management features.">View edition availability</a>.</td></tr></tbody></table>

- **[Product Service Campaign Data Model](https://help.salesforce.com/s/articleView?id=xcloud.aslm_psc_data_model.htm&release=264.0.0&type=5)**  
    The Product Service Campaign data model includes objects and fields that you can use to organize activities in product service campaigns, track assets and vehicles in product service campaigns, and manage the services to be performed for assets and vehicles.
- **[Product Service Campaign Permissions](https://help.salesforce.com/s/articleView?id=xcloud.aslm_psc_permission_sets.htm&release=264.0.0&type=5)**  
    Salesforce admins, service managers, and service agents require permissions to create and manage product service campaigns and actionable lists.
- **[Enable Asset Service Lifecycle Management for Product Service Campaign](https://help.salesforce.com/s/articleView?id=xcloud.aslm_psc_enable_aslm.htm&release=264.0.0&type=5)**  
    To set up and use Product Service Campaign, turn on Asset Service Lifecycle Management in Setup.
- **[Set Up Actionable Lists for Product Service Campaign](https://help.salesforce.com/s/articleView?id=xcloud.aslm_psc_actionable_lists_setup.htm&release=264.0.0&type=5)**  
    Set up and configure Actionable Lists features to help service managers create lists of assets that must be included in product service campaigns. To set up actionable lists, assign the required permissions to users, turn on the features in Setup, and configure the data sources for actionable lists based on your business needs. You can create actionable lists from two data sources: actionable list definitions and Data Cloud segments.
- **[Customize Page Layouts for Product Service Campaign](https://help.salesforce.com/s/articleView?id=xcloud.aslm_psc_page_layout.htm&release=264.0.0&type=5)**  
    Help service managers and agents capture key information, review critical details, and perform relevant actions for product service campaigns. Configure page layouts to help service managers and agents create product service campaign items from actionable lists and quickly generate work orders for product service campaign items. Add the required fields, buttons, and related lists to page layouts for the Product Service Campaign, Product Service Campaign Item, and Work Order objects.