Permissions and Features for Product Service Campaign Management

Review the features that you must enable and the permissions you must assign to use Product Service Campaign Management.

Required Editions

Available in: Lightning Experience
Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. View edition availability.
User Permissions Needed
To enable Asset Service Lifecycle Management and Product Service Campaign Management: Customize Application

Enable these features and assign the permission sets to the relevant user profiles to get started with Product Service Campaign Management. Before you enable the features as an admin, make sure you have the System Administrator profile.

  1. From Setup, in the Quick Find box, enter Asset Service Lifecycle Management, and then select Asset Service Lifecycle Management Settings.
  2. Turn on Asset Service Lifecycle Management.
  3. Turn on Product Service Campaign Management.
  4. Enable the Product Service Campaign permission set to get access to the product service campaign management objects.