--- schema_version: "1" id: 559fe0cf95de1c761ea1e7e7c3918264b8917fe39db17b59584d8a8e901d5e61 title: Create a Product Service Campaign Definition collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/aslm_psc_scope_create_pscd.md canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.aslm_psc_scope_create_pscd.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: d4d18657d074910d40cb3e4486a956bceab206142e1e9dbb6bcd1aa63eda80ae description: Specify information about the product or part that is impacted in a product service campaign. products: - Industry Solutions - Cross Cloud release: "264" --- # Create a Product Service Campaign Definition Specify information about the product or part that is impacted in a product service campaign. ### Required Editions
Available in: Lightning Experience
Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. View edition availability.
User Permissions Needed
To create and update Product Service Campaign Definitions Product Service Campaign permission set
1. From the App Launcher, find and select **Product Service Campaign Definitions**. 2. Click **New**. The name of the record is automatically populated. 3. Provide values for these fields.
Product Service Campaign Group Definition The product service campaign group definition associated with the product service campaign definition.
Product The impacted product of a product service campaign.
Description The description of the product service campaign definition.
Make Name The make name on the product record related to the product service campaign definition.
Note
Note This field is derived from the associated product record.
Model Name The model name on the product record related to the product service campaign definition.
Note
Note This field is derived from the associated product record.
Model Year The model year on the product record related to the product service campaign definition.
Note
Note This field is derived from the associated product record.
Business Brand The business brand on the product record related to the product service campaign definition.
Note
Note This field is derived from the associated product record.
Impacted Unit Count The actual number of units impacted of the product service campaign definition.
Note
Note The value for the impacted unit count is rolled up to the parent product service campaign group definition.
Manufacturer Location The location of the manufacturer associated with the product service campaign definition.
Starting Serial Number The serial number of the first impacted item in a serialized batch of items associated with a product service campaign.
Ending Serial Number The serial number of the last impacted item in a serialized batch of items associated with a product service campaign.
Production Start Date The date when a manufacturer began production for a faulty product associated with a product service campaign.
Production End Date The date when a manufacturer ended production for a faulty product associated with a product service campaign.
4. Save your work.