| Admin |
Admins set up product service campaigns, actionable lists, and the data sources
for actionable lists. They create data processing engine definitions and actionable
list definitions. |
- Actionable Segmentation
- Data Pipelines Base User
- Query for Data Pipelines
|
| Service Manager |
Service managers create product service campaigns, create actionable lists that
contain impacted assets, and add the assets to the product service campaign. |
- Actionable Segmentation
- Query for Data Pipelines
- Product Service Campaign
|
| Service Agent |
Service agents create work orders and return orders to track the work to be
performed on assets. They generate work orders for selected or all items in product
service campaign. They use the actionable lists for the product service campaign to
perform outreach activities. |
- Actionable Segmentation
- Product Service Campaign
|