---
schema_version: "1"
id: 02826fadb7281a6e39d247f3690879fc8e60eb2963115574af76721dcbe5a0a8
title: Product Service Campaign Data Model
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/aslm_psc_data_model.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.aslm_psc_data_model.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e45e58da3b538522c0cc6742f5735d885ca84747ae1545f64fb243b21ca8a0c7
description: The Product Service Campaign data model includes objects and fields that you can use to organize activities in product service campaigns, track assets and vehicles in product service campaigns, and manage the services to be performed for assets and vehicles.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Product Service Campaign Data Model

The Product Service Campaign data model includes objects and fields that you can use to organize activities in product service campaigns, track assets and vehicles in product service campaigns, and manage the services to be performed for assets and vehicles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. <a href="https://help.salesforce.com/s/articleView?id=xcloud.aslm_editions.htm&amp;release=264.0.0&amp;type=5" title="Review the supported products and editions for Asset Service Lifecycle Management features.">View edition availability</a>.</td></tr></tbody></table>

![Data model showing objects related to advanced account forrecasts.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-asset_service_lifecycle_mgmt-264-0-0-production-enus/645b17dc-6eea-4fac-9d5c-016dea098887/asset_service_lifecycle_mgmt/images/psc_data_model.png)

Product Service Campaign

A set of activities to be performed for a product service campaign. For example, a recall of products due to potential safety hazards or an upgrade of products to comply with legal regulations.

Product Service Campaign Item

An item, such as an asset or a vehicle, that’s included in a product service campaign.

Asset

A physical item of commercial value that is manufactured, delivered, sold, or installed. An asset is an instance of a product. An asset can have multiple related child assets.

Vehicle

A specific vehicle instance, such as registration details, vehicle identification number, and odometer readings. Each vehicle has one related Asset record.

Actionable List

A list that includes logically related items. For example, lists of faulty vehicles and assets to be upgraded.

Actionable List Member

An item in an actionable list, such as a faulty vehicle.

Work Order

A set of tasks to be performed for a customer, such as asset maintenance and vehicle repair.

Work Order Line Item

A task to be performed as a part of a work order.