Book Service Appointment (BSA) is made more modular, comprehensive, and customizable by
using LWC, Lighting Messaging Services (LMS) and flows. To customize or extend BSA default
implementation you can modify the existing flow as well as built custom LWC to add or replace
existing ones as per your requirements.
Required Editions
| Available in: Lightning Experience |
| Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and
Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. View edition
availability. |
You can refer to all the out-of-the-box (OOTB) LWC listed here, Lightning Web
Components for Book Service Appointment to understand the details such as purpose,
inputs, outputs, triggers and all other relevant information.
