---
schema_version: "1"
id: ec050a45e5ab288cb651a94db840be035d0640ec684c099bed85098991cd481a
title: Agent Templates in Asset Service Lifecycle Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/aslm_agentforce_templates.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.aslm_agentforce_templates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4bbee1e3c4e460789e07d46db0430822523b83fe62b3b306c14fc26ed239d344
description: Use agent templates in Asset Service Lifecycle Management to quickly deploy AI-powered agents for asset service management and inventory tasks.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Agent Templates in Asset Service Lifecycle Management

Use agent templates in Asset Service Lifecycle Management to quickly deploy AI-powered agents for asset service management and inventory tasks.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Automotive Cloud, Communications Cloud, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. <a href="https://help.salesforce.com/s/articleView?id=xcloud.aslm_editions.htm&amp;language=en_US&amp;type=5" target="_blank">View edition availability</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:33.33333333333333%">
        <col style="width:33.33333333333333%">
        <col style="width:33.33333333333333%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d37502e64">agent Template</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d37502e67">Topics</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d37502e70">actions</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="agent Template" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d37502e64 ">Asset Service Management</td>

          <td data-label="Topics" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e67 ">Asset Service Estimation</td>

          <td data-label="actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e70 "><a name="aslm_agentforce_templates__ul_rrs_4c2_fgc"><!-- --></a>
            <ul id="aslm_agentforce_templates__ul_rrs_4c2_fgc">
              <li><a href="https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_draft_or_revise_email.htm&amp;type=5&amp;language=en_US" target="_blank">Draft Or Revise Email
                </a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_query_records.htm&amp;type=5&amp;language=en_US" target="_blank">Query Records </a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_get_record_details.htm&amp;type=5&amp;language=en_US" target="_blank">Get Record Details</a>
              </li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_update_record.htm&amp;type=5&amp;language=en_US" target="_blank">Update Record</a>
              </li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_get_svc_quote.htm&amp;type=5&amp;language=en_US" target="_blank">Create Service Quote
                </a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_get_price_books.htm&amp;type=5&amp;language=en_US" target="_blank">Get Pricebooks</a>
              </li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_get_products.htm&amp;type=5&amp;language=en_US" target="_blank">Get Products </a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_get_asset_warranties.htm&amp;type=5&amp;language=en_US" target="_blank">Get Asset Warranties
                </a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_summ_asset_perf.htm&amp;type=5&amp;language=en_US" target="_blank">Summarize Asset
                  Performance</a></li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Topics" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e67 ">Asset Service Work Order Management</td>

          <td data-label="actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e70 "><a name="aslm_agentforce_templates__ul_k5d_pc2_fgc"><!-- --></a>
            <ul id="aslm_agentforce_templates__ul_k5d_pc2_fgc">
              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_get_svc_quote.htm&amp;type=5&amp;language=en_US" target="_blank">GetServiceQuote</a>
              </li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_create_svc_wo.htm&amp;type=5&amp;language=en_US" target="_blank">Create Service Work
                  Order</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_summarize_record.htm&amp;type=5&amp;language=en_US" target="_blank">Summarize Record </a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_draft_or_revise_email.htm&amp;type=5&amp;language=en_US" target="_blank">Draft Or Revise Email
                </a></li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="agent Template" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e64 ">Inventory Management</td>

          <td data-label="Topics" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e67 ">Inventory Management</td>

          <td data-label="actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e70 "><a name="aslm_agentforce_templates__ul_d5f_qfg_jhc"><!-- --></a>
            <ul id="aslm_agentforce_templates__ul_d5f_qfg_jhc">
              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_get_search_criteria_and_results.htm&amp;type=5&amp;language=en_US" target="_blank">Get Search Criteria and
                  Results</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_create_product_requests.htm&amp;type=5&amp;language=en_US" target="_blank">Create Product
                  Request</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_mfg_summarize_inventory_details.htm&amp;type=5&amp;language=en_US" target="_blank">Summarize Inventory
                  Details</a></li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="agent Template" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e64 ">Product Upsell and Cross-sell </td>

          <td data-label="Topics" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e67 ">Upsell and Cross-sell</td>

          <td data-label="actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d37502e70 "><a name="aslm_agentforce_templates__ul_jdw_mzy_g3c"><!-- --></a>
            <ul id="aslm_agentforce_templates__ul_jdw_mzy_g3c">
              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_comms_get_add_on_products.htm&amp;language=en_US&amp;type=5" target="_blank">Get Add-On
                  Products</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_comms_get_cross_sell_products.htm&amp;language=en_US&amp;type=5" target="_blank">Get Cross-Sell
                  Products</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_comms_get_upgrade_products.htm&amp;language=en_US&amp;type=5" target="_blank">Get Upgrade
                  Products</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_comms_create_sales_quote.htm&amp;language=en_US&amp;type=5" target="_blank">Create Sales
                  Quote</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_comms_format_product_recommendations.htm&amp;language=en_US&amp;type=5" target="_blank">Format Product
                  Recommendations</a></li>

            </ul>
          </td>

        </tr>
      </tbody>
    </table>