--- schema_version: "1" id: 965057fd1bb720c0a66c8de44deb8838cc50e61e4fb93fd2bc37f1248fc76003 title: Hyperforce Infrastructure in the Archive App collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/archive_hyperforce_infrastructure.md canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.archive_hyperforce_infrastructure.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: cb51afe7dddf203ad01dc24cb347f148449349f88747bcb893c7360b882e4eb5 description: Your Archive region—not your Salesforce org's Hyperforce status—determines whether Archive uses an authenticated user or the Platform Integration User (PIU), and which setup, security, and import and export options you see. products: - Salesforce Platform - Cross Cloud release: "264" --- # Hyperforce Infrastructure in the Archive App Your Archive region—not your Salesforce org's Hyperforce status—determines whether Archive uses an authenticated user or the Platform Integration User (PIU), and which setup, security, and import and export options you see. ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-setup-264-0-0-production-enus/6f21df35-9ea0-4f53-ac94-45c3b5dfd5bc/images/icon_important.png) Important If you're not sure which archive region you're in, don't start archiving. Starting in the wrong region can complicate a later migration. If you expect a Hyperforce archive region but Archive still asks you for an authenticated user, open a case for review. Your Salesforce org's Hyperforce status and your Archive region's Hyperforce status are independent, because Archive runs as a separate service with its own region. Your org can be on Hyperforce while your Archive onboards to a non-Hyperforce region, depending on your geographic location. Your org can also be on a non-Hyperforce region while your Archive is on Hyperforce. ## Your Archive Region Whether Archive prompts you for an authenticated user depends on your Archive region, the data region where your archived data is stored, not on your Salesforce org. The Archive Settings page shows you which region you're in. - If Archive prompts you for an authenticated user's username and password, your Archive region is a non-Hyperforce archive region. - If Archive doesn't prompt you, your Archive region is a Hyperforce archive region. To find your Archive region, in the Archive app go to **Settings** | **Org Information** | **Region**. If your Archive is in a Hyperforce region, the Region field shows Hyperforce. It doesn't name the specific region. If your Archive is in a non-Hyperforce region, the field shows the specific region name. ## Authenticated Users in Non-Hyperforce Regions On a non-Hyperforce archive region, Archive connects to your Salesforce org through an authenticated user. During setup, you enter that user's username and password. For the license and permissions this user needs, see [Authenticated User Permission Requirements for Archive](https://help.salesforce.com/s/articleView?id=xcloud.archive_authenticated_user_permission_requirements.htm&release=264.0.0&type=5 "Archive connects to your Salesforce org through the API via an Authenticated User. This user account serves as the integration point for all Archive operations."). Your Archive region is set when your Archive service is provisioned, based on when your Archive contract starts. Your Archive region doesn't change just because your Salesforce org moves to Hyperforce. ## Platform Integration User on Hyperforce On Hyperforce, Archive connects through the Platform Integration User (PIU)—a Salesforce-managed internal user built into every org. Because Archive operates within the Salesforce domain, there's no manual authentication process. While you cannot create or delete the PIU, admins can manage certain permissions assigned to it. For details, see [_Salesforce Help_: Platform Integration User](https://help.salesforce.com/s/articleView?id=xcloud.security_platform_integration_user.htm&type=5&language=en_US). ## Hyperforce Archive Region Availability Archive on Hyperforce is available in these regions. - Tokyo - Osaka - Mumbai - Hyderabad Orgs on these regions that were provisioned on or after July 2026 onboard to the matching Hyperforce archive region. Orgs provisioned before that date can be on a non-Hyperforce archive region. To check your Salesforce org's Hyperforce status, ask your Salesforce admin. ## What Changes in Setup on Hyperforce On a Hyperforce archive region, the setup interface hides the authenticated-user settings because an authenticated user isn't used. This list shows what changes. - Authenticated-user settings and section are removed. An authenticated user applies only to non-Hyperforce archive regions. - Field-Level Security (FLS) isn't applicable. Hyperforce security controls make separate Field-Level Security settings redundant. - Shield Platform Encryption integration is available. See [Shield Platform Encryption on Hyperforce](https://help.salesforce.com/s/articleView?id=xcloud.archive_hyperforce_infrastructure.htm&release=264.0.0&type=5). ## Shield Platform Encryption on Hyperforce Shield Platform Encryption integration is available only in a Hyperforce archive region. It requires a Salesforce Shield or Shield Platform Encryption add-on license. Activation and key management happen in Shield Platform Encryption, not in Archive Settings. Archive Settings shows only the key status. See [Configure Archive Settings](https://help.salesforce.com/s/articleView?id=xcloud.archive_configure_archive_settings.htm&release=264.0.0&type=5 "Configure settings to archive, unarchive, purge, search, display, and export records in the Archive app.") and [_Salesforce Help_: Strengthen Your Data's Security with Shield Platform Encryption](https://help.salesforce.com/s/articleView?id=xcloud.security_pe_overview.htm&type=5&language=en_US). ## Changes to Import and Export on Hyperforce On a Hyperforce archive region, these import and export options change. - Amazon S3 integration for import and export isn't available for Hyperforce archive regions. - The **Export** option for CSV files on the home page is no longer available. Export CSV files from search instead.