---
schema_version: "1"
id: 49e80656f59156d67790d55fb14b2ab1e09f502241c36c9f42902b6e7ffabf6b
title: Image Limitation for Archive Content Notes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/archive_content_note_image_limitation.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.archive_content_note_image_limitation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7cc2dcb6283d70e2fc3ed3ab3a089c7796d4ffacd7114041ddb6dcf15d5d53ae
description: Content Notes that contain embedded images can't be archived in the Archive app.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Image Limitation for Archive Content Notes

Content Notes that contain embedded images can't be archived in the Archive app.

When you add an image to a Content Note, the image is stored in a special file type (.snote) and hosted at an internal URL that isn't accessible through the API. Because the file can't be retrieved externally, archiving or deleting the note permanently removes the image.

To avoid data loss, we currently exclude Content Notes with embedded images from the archive process. We plan to enable archiving for these records when Salesforce provides access to image files via the API.